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BioLife Plasma Services
- Healthcare
- Newark, DE
About this business
Location details
1319 Churchmans Rd, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Only one good phlebotomist here apparently. She did say she was the best and apparently rightfully so, but I didn't realize she was the only good one. First 2 times went perfect when it was the same lady. The third time the lady did not seem knowledgeable, asked me in a condescending tone if I'd "EVER had a successful donation" after even glancing at my arm (mind you in the arm the awesome lady had absolutely NO issues with the first two times and had said I was easy and that I did great), stuck me, then had someone else com... read more
Have gone around 25 times or so never really had much of an issue but when I had to get my blood checked after 6 months to check the proteins in my blood to see if I could continue to donate I had a shitty experience with the young lady dani taking my blood. Everything was going fine but her ability to hold a needle steady was pretty poor I felt stinging moving from one angle to the next to where I had to react to the stabbing of the needle I pulled back and squirted blood everwhere. That itself wasnt a big deal but she re... read more
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I went in for my first plasma donation hoping to make a difference, but it turned out to be a terrible experience. The phlebotomist who handled my procedure was training a new hire, yet she set the machine incorrectly. As a result, it only took my blood and didn’t return any plasma at all. Not only was the mistake serious, but what upset me most was how it was handled. The phlebotomist didn’t apologize, take responsibility, or even explain what happened. She avoided me afterward and left me feeling ignored and uneasy. This... read more
I went in for my first plasma donation hoping to make a difference, but it turned out to be a terrible experience. The phlebotomist who handled my procedure was training a new hire, yet she set the machine incorrectly. As a result, it only took my blood and didn’t return any plasma at all. Not only was the mistake serious, but what upset me most was how it was handled. The phlebotomist didn’t apologize, take responsibility, or even explain what happened. She avoided me afterward and left me feeling ignored and uneasy. This... read more
I went in for my first plasma donation with the intention of helping others, but unfortunately, the experience was incredibly frustrating and upsetting. The phlebotomist set the machine incorrectly, which resulted in it taking only my blood and not returning any plasma. What made it worse was the complete lack of accountability—she never apologized, and instead avoided addressing the mistake altogether. I felt ignored, dismissed, and honestly unsafe. This was my first time donating, and I was expecting professionalism and c... read more
The first month I went there, they blew my vein, it happens. A couple days later, I had a weird feeling in the arm and spoke to the nurse who suggested I go to the ER and that Biolife would likely reimburse for it. Numerous calls and emails with the manager resulted in saying that they had told corporate and it was in their hands. A few calls later, she stated that she suggested reimbursement and, again, it was in corporate's hands. It will be 2 years this November. Imagine being told by a manager they have nothing to do wit... read more
The staff at boilife in walker mich are very professional and taught me a lot. Jada was very hopeful in explaining and going over everything with me. Jada is awesome
Luisa was hostile, combative and made verbal threats against me. I approached the counter and sat down, I was not greeted, I asked “How are you doing today?” Luisa said, “I’m just so done with today”. She did not follow protocol by asking me, “Do you have any gum or candy in your mouth?” like every tech has asked me before taking my temperature before every donation I had. Luisa shoved the thermometer awkwardly in my mouth, it was so far against the left side of my mouth it was clanking against my teeth and not even undernea... read more
Frequently asked questions about BioLife Plasma Services
How is BioLife Plasma Services rated?
BioLife Plasma Services has a 3.8 star rating with 417 reviews.
When is BioLife Plasma Services open?
BioLife Plasma Services is closed now. It will open at 11:00 a.m.
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