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BioLife Plasma Services
- Blood & Plasma Donation Centers
- American Fork, UT
About this business
Biolfe plasma services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. Our state of the are plasma donation facilities operate throughout the United States and Austria. Biolife is committed to safety: through superior service we strive to ensure the safety of our donors and the patients who receive life-saving plasma-based therapeutics.
Location details
632 North 900 West, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:30 p.m. | |
| Wed | 6:00 a.m. to 7:30 p.m. | |
| Thu | 6:00 a.m. to 7:30 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 6:00 a.m. to 5:30 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
If you are going to have selected times to donate- you may want to express the WAIT time to customers as they may have to get back to work or else where. Also had several areas that could have been opened, and staff not in little pods just chatting.
I've been going to the American Fork Biolife since it opened. It is unbelievable how far it's fallen. As many others have noted, the wait times are out of control. My last two appointments took over 3 hours. The staff has had huge turnover and the new phlebotomists show little to no interest in the donors. They have no sense of urgency. The sticks have gone downhill. At the end of my donation I'm often left beeping while employees stand nearby chatting. It's as if the donors are not even seen as humans anymore. Which... read more
This place is soooo bad. I get that it is a high volume location, but it took 2 1/2 hours to get in and out of there and absolutely not one staff member moves with ANY sense of urgency. It seems like a staffing and management issue. There were many empty beds, yet the line to get a bed was 20 + people long. This site needs to reassess their staffing at a minimum. The employees chit chat between tasks, walk slowly, look around at all the people waiting, and are just generally sooo slow. No hustle, no efficiency. It was painfu... read more
I don't know what's happened at this Biolife center, but I can't say much good about it and can't say enough bad. The last 2 times I donated it took over 3 hrs to get in and got out. Half their sections were closed and in the sections that were open, their staffing was almost non-existent. Add that on to the ridiculously low compensation schedule that they've gone to this year and why continue to go. Last year at this same time, it never took more than 2 hrs to get in and out even at peak times because all their sections wer... read more
Frequently asked questions about BioLife Plasma Services
How is BioLife Plasma Services rated?
BioLife Plasma Services has a 3.5 star rating with 1,462 reviews.
When is BioLife Plasma Services open?
BioLife Plasma Services is closed now. It will open on Saturday at 6:00 a.m.
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