Bill Utter Ford

Name: Bill Utter Ford
Address: 4901 S Interstate 35 E, S Interstate 35, Denton, TX, 76210, US
Telephone: (940) 321-7400
Price range: $$
Rating: 4.5

4.5

★★

1603 reviews

|Car Dealers|Denton, TX 76210 United States

4901 S Interstate 35 E, S Interstate 35, Denton, TX 76210 United States

(940) 321-7400

https://billutterford.com/

Automotive

Open now:7:00 am - 8:00 pm

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About

Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees a

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4.5

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1,603 reviews

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Reviews(129)

Google Reviews(1474)

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Jacob T. on Birdeye

★★

a year ago

I bought a $32,000 used vehicle from this dealer that had a complete failure in the 4th month of ownership that was quoted $7,300 to repair. Used sales manager Ken spoke to me on the phone and stated that the manufacture should cover the cost being that their warranty was only 60 days from expiration. I pointed out that I bought the vehicle from them, not the manufacturer, and that my warranty with Bill Utter Ford was only 39 days past the 3-month warranty. Ken disagreed, seemingly holding the manufacturer to a higher standard than Bill Utter Ford holds itself. The next part is most concerning. Ken's recommendation was to buy a used replacement part and have a third party install the part so that I could get rid of the car. I questioned the morals of this option as it would only put someone else in the same situation I am in, to which Ken responded: "Maybe, maybe not". Anyone considering purchasing a used vehicle from Bill Utter Ford should consider my experience before doing so.

Jacob T on BBB

★★

a year ago

ruben cortez .. on Citysearch

5 years ago

Awesome experience!!!!

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Jon Stanley .. on Insider Pages

★★

5 years ago

Nice job Another great experience. We purchased a Ford Explorer from Alan Grubs previously and could not have been happier. I contacted Alan this time around to see if you happened to any new Ford Raptors available for a test drive. He contacted me shortly thereafter to let me know someone had declined their order and put me in touch with Adam Russell. Adam was awesome to work with as well. His customer service and help in coordinating our purchase helped make my decision and experience second to none. Cant say enough good things about Adam and Alan Grubbs. For that matter, everyone we met at Bill Udder Ford were very pleasant to be around. Old school customer service and no nonsense business practices. Whats not to like? We will continue to recommend your dealership to friends, neighbors and coworkers. Nice job!

Janette B. on Insider Pages

★★

5 years ago

fantastic Happy and very comfortable group. The only dealer i visited.

KEVIN BENESH .. on Citysearch

5 years ago

Excellent experience, everyone was very professional.

Stephen O. on Insider Pages

★★

5 years ago

Good Service! I can say with confidence this was the best experience I have had a dealership. A+++ I was on the hunt for a Ford Raptor and spent a lot of time calling dealerships and researching the forums. (www.fordraptorforum.com) I am from Ca and Ford Raptors are tough to find. I spent over a year trying to acquire a Raptor without getting slammed with the crazy market adjustments some dealerships are charging. I contacted over 50, yes 50 dealerships. I couldnt find anything reasonable in Ca. I got jerked around by several Ca dealerships not coming through or hiding the market adjustment until you walk in. At this point I decided to expand my search. I added Organ, Utah, Nevada, Arizona and Texas.

Melanie Goodman .. on Citysearch

5 years ago

It was easy and everyone was so helpful and kind.

Phil Wagner .. on Citysearch

5 years ago

My experiences at other dealers left me hating to enter a dealership. However, everyone was very nice and no pressure applied to close the deal. It was great working with Utterly Easy Steve and his patience paid off. I would recommend this dealer to anyone and everyone. I hope my experience with service is equally good.

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