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Bill Marsh Ford of Gaylord

4.4

About this business

Location details

1928 S Otsego Ave, Gaylord, MI, 49735, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.4703 reviews
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Annette Wolfe's profile image
Annette Wolfe 
a week ago

We purchased our used 2021 Ford Ranger in July 2024 and added an extended warranty for over $100 per month. We suspected a transmission issue in the summer of 2025 and asked for an service appointment. They kept changing the appointment because they said they didn't have anyone to do transmissions. So we tried another Ford dealer and are getting the same story. Now 15 months after our purchase, we are being told that our "Extended warranty" has expired??? Then I want my extended warranty money refunded to us and think that w... read more

David Drayton's profile image
David Drayton 
2 weeks ago
robert's profile image
robert 
4 weeks ago

Whole team is friendly and responsive. Transparency the entire buying process, Especially about proper financing specific to budget. I traveled an hour myself, it’s worth the drive to to Gaylord Michigan. Thank you 

J Green's profile image
J Green 
a month ago

Paid for line-x and dealer never scheduled it. Then my sales person left and moved. Three years of it being included in my lease payment and they will not refund me. Won’t be buying my next vehicle here. 

Monica S's profile image
Monica S 
a month ago

My husband Trever and I just bought a 2021 F150 from here and had a fabulous experience start to finish! We first came in to look into leases and that's when we met LJ! He sat down and went over options with us for leases. We ended up leaving empty handed that day and decided to just buy used. I called him back and he did an amazing job communicating with my husband and I on used trucks. We went through the process and LJ did all the leg work for us. The experience was very painless. We signed Saturday with Zach who was also... read more

Frequently asked questions about Bill Marsh Ford of Gaylord

How is Bill Marsh Ford of Gaylord rated?

Bill Marsh Ford of Gaylord has a 4.4 star rating with 703 reviews. 

When is Bill Marsh Ford of Gaylord open?

Bill Marsh Ford of Gaylord is closed now. It will open tomorrow at 8:30 a.m. 

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