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BIKEFACTORY Hawaii
- Retail
- Kapolei, HI
About this business
It is the mission of BIKEFACTORY to provide Bicycles, e-Bikes, Skateboards, Onewheels, Scooters and related products to our local, national, and international customers to fulfill their wants and needs at the right price. Our friendly, knowledgeable and expert staff inspire, educate, and problem-solve. Brands we offer: TREK, Electra, Bontrager, Fox, SUPER73, ZOOZ, Hurley, Cult Crew, Sunday, SE Bikes, Throne, FIT Bike, KINK, Onewheel, Evolve, Unagi, Havoc, Carver, Penny, YOW, Landyachtz, Loaded, Globe
Location details
2108 Lauwiliwili St #101C, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Their delivery process is unorganized and unresponsive until you threaten to cancel the purchase. Only then will their delivery department answer you with a delivery time frame. It’s like they expect us to wait at home for a week for the delivery.
Had a front tire go flat on my E-Bike, and I'm admittedly inexperienced with bikes, called these guys up, and they were immediately willing to take a look at the issues I was having instead of worrying about maintenance on a bike I didn't purchase from them. And very quickly the not only identified I had somehow lost an important front but that holds my tire on, but they quickly took my old inner tube out, found the tiny puka that was slowly leaking air out over night, and replaced it with a new one, put the new replacement ... read more
Very experienced bike mechanic and friendly which I think are hard to find. Very genuine people and I feel they wouldn't steer me the wrong way. I even created a customer account because I'm going to be going to that store more often.
Bike factory kapolei Is absolutely the worst experience I’ve ever had. My people have spent so much money buying E bikes and scooters with this company. They sold me the cane Creek Headset bearings for my eride Pro and they did not fit. I showed a video and the manager. Michelle was absolutely horrible to deal with started yelling at me told me she was the boss of the place and would not give me anybody else’s info to contact for them to mark the part as defective I will never send anyone their way again. Never dealt with a ... read more
Always feel like I'm getting away with something when having my bike repaired. There isn't another place id go when needing a fix.
Frequently asked questions about BIKEFACTORY Hawaii
How is BIKEFACTORY Hawaii rated?
BIKEFACTORY Hawaii has a 4.4 star rating with 21 reviews.
When is BIKEFACTORY Hawaii open?
BIKEFACTORY Hawaii is closed now. It will open at 10:00 a.m.
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