Bigham Automotive's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bigham Automotive

3.7

About this business

Specialties: Thank you for choosing Bigham Automotive & RV Service Center for your automotive needs. Bigham Automotive is an automotive sales, service and repair center that provides a wide variety of automotive services including: preventive maintenance, complete automobile repair and service, transmission repair, welding, paint & body repair, and our most recent additions to the group, our Remanufactured Engine and Transmission Distribution Division, in which we distribute top-quality engines and transmissions. We are also... read more

Location details

1420 19th St, Lubbock, TX, 79401, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.774 reviews
Select a rating
Richard G.'s profile image
Richard G. 
3 years ago

A very hard working family business since 1956 dedicated to customer service. 

SJ P's profile image
SJ P 
6 years ago

The staff goes above and beyond for customers. Their work is exceptionally well done. Thanks Bigham Automotive group!!!! 

Rachel Isley's profile image
Rachel Isley 
6 years ago
Rachel I's profile image
Rachel I 
6 years ago

Bigham Automotive takes advantage of people. They keep your automobile in the shop for at least a week, even if they quote you two days. They do not honor their warranties, but rather cite 'other' problems with your automobile that need to be fixed that could cause the warranty to be void if not fixed. So when we came in to have our transmission checked and repaired, they told us 'no, you need to repair the heater hoses. That's what's causing the problem.' And they wanted us to pay for those parts and labor. We took our vehi... read more

Deborah B.'s profile image
Deborah B. 
6 years ago

******'s staff were all professional, courteous, and patient. They took the time to answer my questions and explain details about the work done to my car. I was impressed with the friendly and knowledgeable service. My car now runs like new! 

Kimberly N.'s profile image
Kimberly N. 
7 years ago

They are very unprofessional and DO NOT KNOW WHAT THEY ARE DOING.. do not go there. To Bigham Automotive.They had our truck for theee months when only should have taken less than a week.. They are liers and do not stand behind there work.. 

Kimberly Norman-Ferguson's profile image
Kimberly Norman-Ferguson 
7 years ago

They were very unprofessional and DO NOT KNOW WHAT THEY ARE DOING! They had our truck for three months and when we got it out they didn’t fix it correctly so now more problems. They don’t stand behind there work either.. rick is very rude... 

Kymberly McGowan's profile image
Kymberly McGowan 
10 years ago
JD P.'s profile image
11 years ago

Stay away from Bigham! I wish there was a zero star but one will have to do. Everything Rick and Leslie at Bigham Auto told me was not true and they blame everyone else for their bad service and poor workmanship. Stay away from this place they will take your money but who knows if they even fix what they say is wrong. Look at the other bad reviews and you will get the picture. My transmission started leaking and making noise on vacation through Lubbock so I took it to Bigham/AAMCO on Monday and talked to Rick the owner. He w... read more

Frequently asked questions about Bigham Automotive

How is Bigham Automotive rated?

Bigham Automotive has a 3.7 star rating with 74 reviews. 

When is Bigham Automotive open?

Bigham Automotive is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com