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BIGGBY COFFEE
- Coffee & Tea
- Traverse City, MI
About this business
Location details
1100 W South Airport Rd, Traverse City, MI 49686, Traverse City, MI, 49686, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I ordered and paid for 2, 24 oz triple plays and was given 20 oz triple plays. I did not notice until we left. We had to be somewhere and unable to turn around. I took pics of the 20 oz drinks and called them right away. I explained that we could not come back at that moment. She said that she would have to contact her manager to see what they could do. She took my name and number. No one ever called. I contacted corporate by email they sent an email back a few days later saying it was resolved. I went back to that Biggby lo... read more
Love me some Biggby Coffee and the Bragels are the best. Amazing staff!
First off, I would like to state that the drinks and food are amazing. The service is great as well... When they pay attention. Their lack of attention to the walk-up window is disappointing to say the least. I understand it is technically a drive-thru only location, but some of us don't have a car. All I request is that I don't stand outside for minutes on end at 7 at night while there are no cars in the drive-thru.
I get being friendly in customer service, but I’m not you’re “ sweetie darling or honey!” I just waited 25 minutes for two coffees!! Maybe if you didn’t spend so much time on the microphone and call everybody names that you shouldn’t You guys would have more time to be faster and more efficient at getting orders out the window.. Not sure whose idea it was not to have a inside service so that people don’t have to wait so long the food obviously slows everyone down tremendously. The only other option is to go to Tom’s on the b... read more
A half an hour wait for 2 cups of coffee is absolutely ridiculous, please improve your speed of service
Frequently asked questions about BIGGBY COFFEE
How is BIGGBY COFFEE rated?
BIGGBY COFFEE has a 4.3 star rating with 78 reviews.
When is BIGGBY COFFEE open?
BIGGBY COFFEE is closed now. It will open tomorrow at 6:00 a.m.
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