Big Two Mitsubishi

David C. 

on Insider Pages

14 years ago

$700 bogus fees Bought Used Vehicle, paid $399 document fee and $306 license fee...they're sneaky, so beware! The state doesn't cap the fees, so dealers use it to pad their profit. It thought I paid fair price based on Kelly Blue Book and Edmunds, but the management played me like a well-tuned fiddle. First off, the staff is overall really nice. I really liked most of the salesmen - they're honest, hardworking folks. They were very agreeable to let me spend lots of time test driving and inspecting the vehicle. However, be wa... read more

Justin P. 

on Insider Pages

14 years ago

Repeat customer Buying a car, new or used from a dealership can be stressful on anyone. I personally have purchased 2 from Big Two, as did my Brother and also had my Grandmother and a cousin buy there as well. I think what makes the staff at big two different is the low pressure, polite environment. It really makes the difference and takes the high blood pressure out of the equation. to the previous review, a 399 "doc fee" is comparatively low. Acura was 569 when I was there last month. 

C B. 

on Insider Pages

14 years ago

Big Two Mitsubishi ---Typical Scammers All I will say about Big Two Mitsubishi is be aware....very aware... when stepping onto the lot. It's not even about the regret or being taken because that's always a risk in buying a vehicle. However, when the sales persons literally takes a customer just because it's all about the money, is beyond any conception of how 'do they sleep at night?" Of course, the sales people act like your best friend to make a sale, but the sales manager (wish I could remember his name), was a total jerk... read more

Kristi B. 

on Insider Pages

14 years ago

Nice people to work with when new car shopping We purchased a new vehicle here and found our experience pretty pleasant as far as buying a new car goes. While you're wheeling and dealing they have a nice play center for your children. I think they treated us with more respect than many other dealers we went to, and we ended up coming back a few weeks later to make a deal. If you go with Mitsubishi financing make sure you sign up for the auto-pay right away. We ran into a problem when an echeck was posted to some else's accou... read more

Kristi B. 

on Insider Pages

14 years ago

Nice people to work with when new car shopping We purchased a new vehicle here and found our experience pretty pleasant as far as buying a new car goes. While you're wheeling and dealing they have a nice play center for your children. I think they treated us with more respect than many other dealers we went to, and we ended up coming back a few weeks later to make a deal. If you go with Mitsubishi financing make sure you sign up for the auto-pay right away. We ran into a problem when an echeck was posted to some else's accou... read more

Justin P. 

on Insider Pages

14 years ago

Repeat customer Buying a car, new or used from a dealership can be stressful on anyone. I personally have purchased 2 from Big Two, as did my Brother and also had my Grandmother and a cousin buy there as well. 

C B. 

on Insider Pages

14 years ago

Big Two Mitsubishi ---Typical Scammers All I will say about Big Two Mitsubishi is be aware....very aware... when stepping onto the lot. It's not even about the regret or being taken because that's always a risk in buying a vehicle. However, when the sales persons literally takes a customer just because it's all about the money, is beyond any conception of how 'do they sleep at night?" Of course, the sales people act like your best friend to make a sale, but the sales manager (wish I could remember his name), was a total jerk... read more

Jeff V. 

on Insider Pages

14 years ago

Horrible Customer Service Wow, what can I say...unprofessional and no class. I was also treated like crap like the other comment on here. It was probably the same guy, I would know his name if he introduced himself to me, but the didn't. He has to be the Assistant Manager or Sales Manager. Basically, the salesman was full of crap over the phone. I was already at one Mitsubishi dealership and I knew exactly what I could get for my trade, and what the value of the new car would be. It was very simple, cash was involved. The nu... read more

Jeff V. 

on Insider Pages

14 years ago

Horrible Customer Service Wow, what can I say...unprofessional and no class. I was also treated like crap like the other comment on here. It was probably the same guy, I would know his name if he introduced himself to me, but the didn't. He has to be the Assistant Manager or Sales Manager.