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Big E's Auto

4.7

About this business

Message from Big E's Auto Inc 

Location details

12 N Chambers St, Galesburg, IL, 61401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.725 reviews
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Matt Wilson's profile image
Matt Wilson 
recommend  Recommended
4 years ago

Very nice people. Reasonable price. Prompt and accountable. Will use again and recommend. 

Erin Darling's profile image
Erin Darling 
recommend  Recommended
5 years ago

Erv is a genuinely great guy and takes care of his customers. I'll be trusting Big E's auto to fix up my car for many years to come. If you don't get your car fixed here, you're wrong. PS Erv and Tracy love to be bribed with Innkeepers blueberry scones. 😉 

Sharron Ervin's profile image
Sharron Ervin 
5 years ago

People in Galesburg DO NOT take your car to this company the people or great BUT whoever they have doing there work should be fired , last yr I had a broken drive shift when I got my car back it had a vibration all they could say is that sounds bad an tryed to tell me it was something else , this yr once again I have big problems come to find out the drive shift they put in was welded together along with the fact it was to short, thanks for the extra problems this caused me ,so don’t let the small town friendly faces fool yo... read more

Robert Self's profile image
Robert Self 
recommend  Recommended
5 years ago

These folks treated us like best friends from the moment we walked in for help. We had a Honda Fit that had serious engine problems and were desperate for someone to give us advice. The Honda dealer wanted over $5000 to repair our engine and Big E's found a better solution for less than half the cost. We've been driving the car for two weeks since the repair and it's working better than ever. What's more, our repair is warranted for a full year, parts and labor! The Honda dealer didn't offer us any guarantee. Thanks Big E's! 

Justin G Cree's profile image
Justin G Cree 
recommend  Recommended
5 years ago

Car emergencies are not so bad when you have really great people to help. My wife had a flat tire on her van and when good samaritan tried to help put on the spare it fell off his jack. Across the street was Big E's and they went out of there way to help, multiple employees helped and got her back on the road so she could get her tire replaced. Big E's has a great reputation in Galesburg and for good reason. Not only do they do great work, they are great people. 

Teresa M Campbell's profile image
Teresa M Campbell 
recommend  Recommended
5 years ago

We were traveling cross country and our van died. They were so kind and were so honest. Thank you Big E’s Auto. We ended up needing a new van and they helped us along the way. Thanks- truly! 

Tracy Pigg's profile image
Tracy Pigg 
recommend  Recommended
5 years ago

Everyone at Big E’s is so kind and helpful. They really went above and beyond to help a friend out - EXCELLENT customer service. 

Luella Bogard-Ellison's profile image
Luella Bogard-Ellison 
recommend  Recommended
6 years ago

Staff was very courteous and ornery... Very straight forward with what was wrong with my car.. Very reasonable priced... 

Tim Smith's profile image
Tim Smith 
recommend  Recommended
6 years ago

My experience with Erv and his staff(Tracy) was awesome. Submitted a email on their website on Sunday and received a call from Erv himself an hour later. My son attends college in Galesburg and Erv showed genuine concern for him being without transportation since we live a couple of hours away.They coordinated the towing and repair of my son's car and even offering him transportation to pickup his car after the repair was completed. Truly a positive experience and will utilize their services in the future. Excellent customer... read more

Frequently asked questions about Big E's Auto

How is Big E's Auto rated?

Big E's Auto has a 4.7 star rating with 25 reviews. 

When is Big E's Auto open?

Big E's Auto is closed now. It will open tomorrow at 9:00 a.m. 

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