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Big B's Family Automotive

5.0

About this business

Specialties We are dedicated to providing superior value in all parts installed and services performed. Quality and our desire for excellence are at the heart of this commitment. We use advanced technology and the quality products we offer create a positive car care experience. Many drivers have trusted Big B's Family Automotive to keep their vehicles running well. Our auto care team take pride in understanding cars and they understand the people who drive them. We back up our services and repairs with a flexible warranty th... read more

Location details

10026 N 13th St, Phoenix, AZ, 85020, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.025 reviews
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Catlin Lara's profile image
Catlin Lara 
7 years ago

Wow. Refreshingly honest and exceptionally pleasant from start to finish. Brandon was the epitome of patient and very accommodating, from getting my car to the shop to getting the work done sooner than I expected. He explained everything that was going on with my car, including service recommendations without making me feel like he was trying to sell me turn signal fluid like the guys at many repair franchises. I've found my new service station for everything from routine maintenance to repairs. 

Catlin Lara's profile image
Catlin Lara 
recommend  Recommended
7 years ago

Wow. Refreshingly honest and exceptionally pleasant from start to finish. Brandon was the epitome of patient and very accommodating, from getting my car to the shop to getting the work done sooner than I expected. He explained everything that was going on with my car, including service recommendations without making me feel like he was trying to sell me turn signal fluid like the guys at many repair franchises. I've found my new service station for everything from routine maintenance to repairs. 

Линда Сулейманова's profile image
Линда Сулейманова 
8 years ago

Amazing, honest and fast service. They do great work and are veteran approved. 

Santiago Navarro's profile image
Santiago Navarro 
8 years ago
Rossie Crisafi-Scharfman's profile image
Rossie Crisafi-Scharfman 
8 years ago
Chris Winchester's profile image
Chris Winchester 
8 years ago

These dudes are legit. Can't say enough about their professionalism, quality of work, patriotism to service members past and present....and they're easy on the wallet. Found a great place that I respect. Never going anywhere else for my vehicles. 

Business response:

Chris, Thank you for the kind words and positive review. I wish I could review customers, I would give you 5 stars! Thank you for trusting us with your vehicle and THANK YOU for serving our country! 

Maggie Chilcott-Mentzer's profile image
Maggie Chilcott-Mentzer 
8 years ago
Don Allen's profile image
Don Allen 
8 years ago

Everyone at Big B's is awesome! I took my truck to their shop as a first time customer and was very impressed with their honesty and dedication to the work they do. I am a disabled Veteran and had a budget to work with and the estimate was fair and accurate. I used to work as a mechanic but there are a lot of things I am no longer able to do. I wouldn't hesitate to take any of my vehicles to them. Thank you so much for keeping my Daytona on the the road! 

Business response:

Thank you for giving us a shot. You were a pleasure to work with. Most of all, thank you for your service!!!!! 

Rachel Mobley's profile image
Rachel Mobley 
8 years ago

Love the new Rock Krawler lift on our 2016 Jeep! Amazing work and amazing customer service! 

Frequently asked questions about Big B's Family Automotive

How is Big B's Family Automotive rated?

Big B's Family Automotive has a 5 star rating with 25 reviews. 

When is Big B's Family Automotive open?

Big B's Family Automotive is closed now. It will open tomorrow at 8:00 a.m. 

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