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BFS Home Warranty
- Heating & Air Conditioning/HVAC
- Dallas, TX
About this business
Specialties: BFS has been in business for over 40 years and we know service, both for the equipment we work on and the customers we work for. BFS is the only Home Warranty company who never subcontracts work out, which means that every time you call you talk to our local office staff, who will send out a company employed technician. Keeping all the work in house gives us unmatched quality control because we know who to send, and we know the service history of the equipment.
Location details
2650 Lombardy Ln Suite H, Dallas, TX, 75220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A person, did not even give me her name and I did not ask her name. Tried selling me home warranty insurance. She called it, in case MT fridge or oven or dish washer or **** broke. She wanted 250 deposit now and then for 1 year and 6 months, they would pull every month. She was very adamant that I needed the service. After I agreed, after telling her my check would arrive at 12 midnight; she took my credit card information, and was so happy. Right after, I hung up with I totalled the payment and it would have been ****, I ca... read more
Business response:
Good afternoon, We apologize for the frustration, unfortunately we do not know what office you spoke to or even if it was one our offices. BFS Home Warranty offers annual contracts but we do not collect deposits. Can you please provide a name or the phone number that you called so we can better assist with this matter? Please send the information to ******************************************************* Thank you, *****
I have been in my home for about 5 months which originally started during the Winter time period it is April Adams getting close post to hot season and use my AC for the 1st time last last week. I noticed it was making a noise so I reached out to mine to my home warranty. Long and behold I have a leak . They are stating that I will have to pay to get the coil replace and the upgrades. The upgrades include the flush line filter dryer reinventing duck line etc unacceptable. I don't understand why this is my responsibility espe... read more
Business response:
Hi there, Thank you for reaching out regarding your recent encounter with our BFS Home Warranty office in Dallas, TX. I do apologize for the misunderstanding and frustration you had to deal with during this time. My name is Sarah and I work in the BFS customer relations department and I was able to do a bit of investigating into the issues you are encountering at this time. I reached out to the branch manager as well and he advised that we went out for the A/C on 4/25/2022 for the unit not cooling. When we were out we found... read more
Frequently asked questions about BFS Home Warranty
How is BFS Home Warranty rated?
BFS Home Warranty has a 3.2 star rating with 265 reviews.
When is BFS Home Warranty open?
BFS Home Warranty is closed now. It will open tomorrow at 8:00 a.m.
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