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Bexley Crossing at Providence

3.5

About this business

Nestled in a peaceful wooded setting in Ballantyne, Bexley Crossing sets the standard for elegant and convenient living, all within minutes of I-485, I-77, Uptown Charlotte, and CLT Airport. Luxuriously RENOVATED kitchens feature espresso cabinetry, granite counters with tile backsplash, and stainless steel appliances; refreshed baths include new vanities, flooring, and bath hardware. Other exceptional upgrades include modern lighting, 2" designer blinds, and available wood plank style floors. Outstanding amenities include a... read more

Location details

11215 Club Creek Ln, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.5180 reviews
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Moses P.'s profile image
Moses P. 
4 months ago

Beware of Unsafe and Unsanitary Living Conditions at Bexley Crossing The apartment was turned over in appalling condition. The carpet reeked of mold and an overpowering stench that made my entire family sick daily, and visitors refused to come over. After the property manager argued and dismissed my complaints, I had to threaten to involve the North Carolina Department of Health & Human Services before they finally replaced the carpet. They assumed I didn’t know my rights, but as a law student with close federal government c... read more

Angelus N.'s profile image
Angelus N. 
2 years ago

Inspect HVAC and appliances during Tour Beware. Units are turned over with mold, pet stains, broken appliances, broken and leaking HVAC units. Inspect HVAC, appliances, dishwasher during your tour. 1) I was charged first months rent and deposit in advance to find the unit in conditions attached. No professional cleaning performed, and maintenance cleaned the unit leaking bleach on the carpet. 2) From move in in January 2022 to March 2022, dishwasher was broken with door not being able to close due to broken latch. This took ... read more

Yuri k.'s profile image
2 years ago

WARNING:. Avoid if possible. I regret renting. If I had prior knowledge, experience, and dealings with Bexley's corporate office and its people, I would have surely researched harder for a better landlord. 1. We were given an apartment with a crappy carpet. 2. It was to late as we moved in and noticed after closer observation. We informed a person at the local office. 3. Upon giving notice to leave and setting a move out date. We were informed that they would need an extra week to change out the carpet for the next tenant. 4... read more

T a.'s profile image
3 years ago

Make Bexley Crossing your last resort Bexley crossing was great at first but when you as a paying tenant contact the emergency line to request assistance due to their door lock not turning and to be told that "You'll have to find a lock smith" is ridiculous. Not only did I miss important work time I was stranded outside of my apartment for over 3.5 hours. The process for a tenant to get assistance is so far from acceptable it deserves to be dismantled and shutdown. 3 days later finally able to enter my apartment without brut... read more

Business response:

Thank you for taking the time to share your feedback of our community. At your earliest convenience, please reach out to us. We do hope to speak with you soon and resolve these matters to your satisfaction. 

Haley R.'s profile image
Haley R. 
3 years ago

don’t do it Painted over the mold in our ceiling in the bathroom told me to just turn the fan on it’ll be fine. Roaches & centipedes. Gaps under patio and front door it gets flooded when they power wash. I could keep going. 

Melissa S.'s profile image
Melissa S. 
5 years ago

Massive Mistake Moving state to state can be difficult to find a new home to meet your needs. I was drawn to this community after reading how dog friendly it was and it being advertised as a luxury community. Do not let the name fool you. I have not even been here for a full two months and have sent over 5 maintenance orders for their cheap appliances to be fixed. The fridge/freezer has ruined over $200 worth of food and the problem is still not resolved. There are countless stray cats around the community lounging on the po... read more

Diahna R.'s profile image
Diahna R. 
7 years ago

Gross! In April of 2017 we were going to get a 3br (Camden) on the 2nd floor but it was totally different from what we were initially shown on the tour. The leasing agent was able to get us a preferable unit on the 1st floor. We were still slightly disappointed for multiple reasons. First, the breezeway is super dirty – stains, leaves, bugs, and cobwebs everywhere. The apartment reeks like old dingy attic and smoke (we're non-smokers and even with plugins and diffusers the smell doesn't go away). The vinyl wood like flooring... read more

Business response:

Thank you for taking the time to share your feedback of our community. Our team would like to know more about the concerns described in your review. At your earliest convenience, please stop by, call or email us. We do hope to speak with you soon and resolve these matters to your satisfaction. 

Mr. B F.'s profile image
Mr. B F. 
7 years ago

Garbage Everywhere from Garbage Neighbors I loved living here when I moved here in May 2016. The leasing agent who helped me, Nathan, was great and really made me feel as though this was a place where the management cared about the residents' satisfaction. He must have gotten a better job and left, most likely because he was the only person in the office during time I've been living here who did anything to respond to my concerns. Last fall, the management implemented valet trash service. Before that, some of my neighbors wo... read more

Business response:

Thank you for taking the time to share your experience of Bexley Crossing at Providence. It is important to us that we address your concerns in hopes of changing your opinion. We strive to keep our community looking picture perfect at all times and apologize for this oversight. As you may have seen, our team makes daily property inspections to ensure the cleanliness of our grounds. We very much appreciate you bringing this to our attention. In addition, we feel very lucky to have a resident such as yourself, who values the i... read more

Larry K.'s profile image
Larry K. 
9 years ago

Your Next Best Move... In March of 2015 my wife and I picked up everything we had ever known, put it in a truck and moved just a bit over 500 miles to arrive at Bexley Crossing at Providence. It was important that we found a quiet community with top of the line amenities in order to make the transition a little smoother. This property is within 20 minutes of uptown, the airport and just about any restaurant or grocery store you can imagine. When you take into consideration how easy it is to access I-485, it’s clear to see wh... read more

Business response:

Thank you for taking the time to share your very kind review of Bexley Crossing at Providence. We loved reading your review and are happy that your move to our community was a success. Our team was happy to assist with your requests and are glad they were fulfilled in a timely and efficient manner. If there is anything we can do to make your experience here even more enjoyable, please let us know. We look forward to serving you and your wife. 

Frequently asked questions about Bexley Crossing at Providence

How is Bexley Crossing at Providence rated?

Bexley Crossing at Providence has a 3.5 star rating with 180 reviews. 

When is Bexley Crossing at Providence open?

Bexley Crossing at Providence is closed now. It will open at 10:00 a.m. 

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