Better Pool Management - Philadelphia, PA

samia b. 

on Birdeye

2 years ago

We paid for them to open our pool. They just take off the cover. They did not turn on the filter. After they left we turned on the filter, did not work at all. I called and spoke to “Jim” the day after they opened my pool. I had a concern about the operation of the filter. He was rude and condescending. Also defensive and argumentative. I told Jim they have to make sure that everything was working properly before leaving he hung up on me. I wouldn’t use them again if they were the only pool company in the tri-state area. I p... read more

C R E. 

on Birdeye

3 years ago

DO NOT USE THIS COMPANY One of my worst experiences for pool care. They were good 3 years ago but customer service and manners are now GONE. They did not clean the cover before it was stored. Broke a shelf that was in a closet where equipment is stored. for $550, to open my pool 2 guys were here for 80 minutes. Most unpleasant experience. I called to talk to manager he was difficult to contact "don't know when he's coming back". Then he was rude. DO NOT USE THIS COMPANY 

Bill W. 

on Birdeye

5 years ago

So glad I came across this place last year. Got rid of my algae problem and kept my water clean and clear the entire summer. Very knowledgeable! Looking forward to using them again for future summers. 

Tom 

on Birdeye

8 years ago

Very happy there the best compared to a lot of other company's