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Better Business Bureau Serving Western Michigan

3.7

About this business

Specialties Start with Trust: striving for an ethical marketplace where buyers and sellers trust each other. The BBB collects and provides free business reviews on more than 4 million businesses to over 123 million requests from consumers, helping make the BBB's website rank among the top 300 most-visited websites in the United States. The BBB serves as an intermediary between consumers and businesses, handling over 885,000 consumer disputes against businesses in 2013, of which close to 78% were settled. The BBB prospects su... read more

Location details

3330 Claystone Street Southeast, Ste 320, Grand Rapids, MI, 49546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7277 reviews
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Ari Tooreal's profile image
Ari Tooreal 
4 years ago

They don’t respond to your needs 

Iponrin Omo Ibile Iponrin's profile image
Iponrin Omo Ibile Iponrin 
recommend  Recommended
5 years ago

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Kim Childress's profile image
Kim Childress 
recommend  Recommended
5 years ago

I have been a believer and supporter of the BBB since I was 18, and now I am honored and blessed to be a part of this nonprofit that is here to benefit EVERYONE! 

Larry E Metz's profile image
Larry E Metz 
recommend  Recommended
5 years ago
W. Scott Decker's profile image
W. Scott Decker 
recommend  Recommended
6 years ago

thank you for the great Baseball package ❗⚾❗ Thanks, The Deckers 

Nancy Price Stroosnyder's profile image
Nancy Price Stroosnyder 
recommend  Recommended
6 years ago

I manage a small construction business in the Grand Rapids area. We ALWAYS advise our potential clients to not only check OUR record with the BBB, but that of our competitors. We work HARD to maintain our A+ rating! When speaking of due diligence, the BBB is the place to start! 

Randy Sniff's profile image
Randy Sniff 
6 years ago

I filed a complaint against a company and submitted a negative review on the BBB website. They deleted my review because I had filed a complaint against the same company. This is proof you can not go by the reviews on their website because they shield their paying customers(the businesses) from negative reviews that will be seen by the public. They have lost all credibility. 

Brian McIntyre's profile image
Brian McIntyre 
6 years ago

Yeah I filed a claim with you guys to Grand Rapids 37079929. How was I declined? I had these fire people coming to my business take things down not replace them hang up on me I’m in violation of a fire call because of them and you’re telling me I have no complaints you are totally wrong on this 

Kara Murphy's profile image
Kara Murphy 
7 years ago

Terrible customer service. 

Frequently asked questions about Better Business Bureau Serving Western Michigan

How is Better Business Bureau Serving Western Michigan rated?

Better Business Bureau Serving Western Michigan has a 3.7 star rating with 277 reviews. 

When is Better Business Bureau Serving Western Michigan open?

Better Business Bureau Serving Western Michigan is closed now. It will open at 9:00 a.m. 

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