Better Business Bureau Serving the Kansas Plains

Arbel Bravo 

on Google

a day ago

I am very thankful to the Better Business Bureau for helping us resolve a complicated billing issue. They gave us a clear way to present our concerns and helped us finally receive confirmation that the account was closed and no further payment was required. I truly appreciate the assistance of Mr. Williams, his professionalism, communication, and support throughout the process. Thank you for your help! 

Ka Opd 

on Google

3 months ago

This is a very unfair place that favors businesses. I made a review regarding Super 8 in Lees Summit and it was rejected by BBB, and I received an email saying I made it anonymously, although I DID NOT. I stated my name on the on-line form. And so, I made a complaint and I wasn't even given a complaint nor case number (as is normal in other BBB's), and it's obvious BBB does not want to publish complaints or reviews from consumers to not even assign a number to a complaint. BBB here lacks in integrity and fairness, and people... read more

Mike 

on Google

7 months ago

Warning. favors business, not the consumer! Filed a complaint against a small business that was Dishonest (take 5 oil change) Sent me a link with a bunch a lies from the business but the link said i already responded when i opened it, I had not Emailed the BBB about the broken link.... and they closed the case and found in favor of the business. joke. I used to own a small business and the BBB would hound me and say i'd never see an a+ rating if i didnt pay xxx dollars a month. Small claims, here i come 

Noble Freeman 

on Google

8 months ago

Spoke with Mr. Williams today. He was professional, helpful, respectful, and poignant. I really like how he took the time to go into the weeds and answer all of my questions!