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Bethesda Marriott
- Hotels
- South Kensington, MD
About this business
Location details
5151 Pooks Hill Rd, South Kensington, MD, 20814, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You pay 269 a night and you cannot control the AC. The lowest you can go is 65 which is hot in the room. Small, hot rooms complete waste of money.
Business response:
Hi Kevin, can you please direct message us with your room details?
Always stay at Marriott but this stay was a big disappointment. Refurbished rooms were very nice but not up to Marriott full service hotel standards, no mini refrig, in room safe, etc. public areas were inadequate during construction which we were told would be completed before we got there. In town for daughter's wedding and had a block of rooms requested together from months earlier was not honored. Had no where to gather and enjoy time together. Make shift restaurant was below Marriott standards would not recommend this l... read more
Business response:
Hi Michelle, we're sorry to hear this feedback. Your review has been shared with property management. We appreciate our guests' patience and understanding as our Transformation continues.
The staff was so friendly and really impressed with how they handle the areas under construction. Even going above and beyond by not only bringing wine glasses and a wine opener that was requested, but also sent two fruit and cheese trays for my husband and I to enjoy! The room was very nice and bed quite comfortable!
Business response:
Thank you for the review, Shelly! It put a big smile on our faces :)
Frequently asked questions about Bethesda Marriott
How is Bethesda Marriott rated?
Bethesda Marriott has a 4.2 star rating with 2,182 reviews.
When is Bethesda Marriott open?
Bethesda Marriott is closed now. It will open tomorrow at 9:00 a.m.
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