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Best Western Premier Helena Great Northern Hotel
- Hotels
- Helena, MT
About this business
Location details
835 Great Northern Blvd, Helena, MT, 59601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There is another determining point that lowered the overall rating. It was the price. I too thought the room would be $151 however, when I received my receipt it was $170 plus taxes. Not cool and it meant I was paying a bit more. If everything else wasn't so good, I may have lowered the rating a bit more. Great people, great room, especially the accessable room.
It took over two hours for check-in on their end because of their computer system. They wouldn’t let us check into a room get ready for dinner or anything. Literally sat there for two hours to get in. No manager on site. It was a horrible experience. I reached out to customer service and they told me to choose a different hotel.
For the “Premier” hotel in Helena, it was very disappointing. Felt nickel-and-dimed with early check in fee, and late check out fee. Room was clean enough but the bed was uncomfortable, and the adjacent steakhouse gave me a filet that was way overcooked. Not a great experience overall
The desk clerk was very helpful and friendly when I inquired about their rooms and amenities. We stayed in the family adjoining rooms; they were very nice, and breakfast was amazing with many options, including fresh fruit. The kids’ favorite was the fresh waffles and a pancake machine. The pool was great!
Frequently asked questions about Best Western Premier Helena Great Northern Hotel
How is Best Western Premier Helena Great Northern Hotel rated?
Best Western Premier Helena Great Northern Hotel has a 4.5 star rating with 1,094 reviews.
When is Best Western Premier Helena Great Northern Hotel open?
Best Western Premier Helena Great Northern Hotel is open now. It will close at 6:00 p.m.
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