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835 Great Northern Blvd, Helena, MT, 59601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There is another determining point that lowered the overall rating. It was the price. I too thought the room would be $151 however, when I received my receipt it was $170 plus taxes. Not cool and it meant I was paying a bit more. If everything else wasn't so good, I may have lowered the rating a bit more. Great people, great room, especially the accessable room.
It took over two hours for check-in on their end because of their computer system. They wouldn’t let us check into a room get ready for dinner or anything. Literally sat there for two hours to get in. No manager on site. It was a horrible experience. I reached out to customer service and they told me to choose a different hotel.
For the “Premier” hotel in Helena, it was very disappointing. Felt nickel-and-dimed with early check in fee, and late check out fee. Room was clean enough but the bed was uncomfortable, and the adjacent steakhouse gave me a filet that was way overcooked. Not a great experience overall
The desk clerk was very helpful and friendly when I inquired about their rooms and amenities. We stayed in the family adjoining rooms; they were very nice, and breakfast was amazing with many options, including fresh fruit. The kids’ favorite was the fresh waffles and a pancake machine. The pool was great!
Best Western Premier Helena Great Northern Hotel has a 4.5 star rating with 1,094 reviews.
Best Western Premier Helena Great Northern Hotel is open now. It will close at 6:00 p.m.
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