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Best Western Plus Tacoma Dome Hotel

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1177 reviews
|Hotels|Tacoma, WA 98421 United States
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At the Best Western Plus Tacoma Dome Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Tacoma Dome Hotel will stand out among other hotels in Tacoma,WA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Tacoma Dome Hotel will provide you with the supe

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Dean W. review for Best Western Plus Tacoma Dome Hotel
Dean W. on Yellow Pages

4 years ago

02/21/2019, 00:26 AM
I had a reservation here for Saturday Feb 6. On that day, mid afternoon I was informed that the concert was cancelled due to the Governor declaring an emergency and requesting people not try to drive into town. I called the motel right away to cancel or rebook for a later date. I was told that only the manager could approve that but he was not there and would not be until Monday but she took my information and would ask him to call me. I waited until noon on Monday and called the hotel again and was told there was no manager there and they had no idea when he would be back but was given his email at their operation center in Federal Way. I sent him an email right away. To date I have received no response. I have disputed the charge to my credit card and await a response. I have been a rewards member for many years, but doubt I will ever book at a Best Western again. To totally ignore a customer is unacceptable.
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