Best Western Plus Pleasanton Inn

bre Darcy 

on Google

2 weeks ago

I had a package sent here last week and got it fine. I stayed here last year and this year staying again for a job. My name was on the last package and I got it no problem from a guy at the front desk that did not even know me. Scott, who I remember from last year, decided to reject my package today. Despite me telling him my name multiple times and telling him I have a package arriving. Everytime he is the one at the front desk he is on his phone and doesn’t see people standing right there waiting for help. Thanks for ruini... read more

Wade Perry 

on Google

2 weeks ago

Reasonable costs, clean rooms, swimming pool, jacuzzi. Close to shops, stores and food. 

David Baker 

on Google

a month ago

This this is one of the noisiest properties that we have stayed at in the BW Family. You are surrounded on both sides with a busy Hwy 580 freeway. The westside (Hopyard Rd) is a little quieter after our move from the eastside. The tip off was the earplugs on the night stand. We used the room fan for noise reduction. The rooms were neat and tidy. All the room's amenities were in working order. I was surprised that the rooms have high definition televisions that don't use an HDMI Cable for a better picture. The breakfast provi... read more

Janet Graham 

on Google

a month ago

As BW Diamond Members, I can honestly say the Best Western Plus in Pleasanton, CA, is the worst BW we've ever stayed at. When making the on-line reservation, we requested a quiet room not realizing this property is surrounded by a freeway, so there are no quiet rooms! When we went to check in, the computers were down. The situation was chaotic but after about a 30 minute wait, the Lead gave us what he said is a "quiet room". This "quiet room" faced the freeway. We tried to call the front desk to inquire about a room on the o... read more