Best Western Plus Pleasanton Inn

M T (NotP2P3isP1) 

on Google

a week ago

This was the most frustrating check-in experience I have ever had. Although the name shown on my Expedia reservation did not exactly match the name used at check-in, I have booked through the same app in the same way many times and have never been denied check-in by another hotel. The biggest problem was that the confirmation number provided by Expedia was completely different from the confirmation number in the hotel’s system. Since the hotel claimed its own confirmation number was the only way to verify the reservation, I ... read more

Andrei Dabija 

on Google

3 weeks ago

Clean rooms with breakfast included starting at 6:30am. The rooms are a little too loud though. 

Melanie Gonsalves 

on Google

3 weeks ago

Make sure you ask lala at the front desk for anything you need because she will go above and beyond to not only make sure you're comfortable but that you feel like you were being cared for and that's something you don't get at any other hotel 

bre Darcy 

on Google

2 months ago

I had a package sent here last week and got it fine. I stayed here last year and this year staying again for a job. My name was on the last package and I got it no problem from a guy at the front desk that did not even know me. Scott, who I remember from last year, decided to reject my package today. Despite me telling him my name multiple times and telling him I have a package arriving. Everytime he is the one at the front desk he is on his phone and doesn’t see people standing right there waiting for help. Thanks for ruini... read more