Best Western Plus Harrisonburg

Lisa Hillman 

on Google

5 days ago

BEWARE! Be very careful booking this hotel for JMU Parents Weekend. My confirmation email stated a clear cancellation policy ($518 fee if canceled after Aug 27), but when I had to cancel due to a medical emergency (my father in law had a stroke and will be passing within the week), the general manager refused to honor it and tried to charge me the entire $1,150 stay, citing an undisclosed “Parents Weekend / 2-night minimum” policy. This was not written anywhere in the confirmation. I also did NOT ask for a full refund and re... read more

Kelly Rohrbaugh 

on Google

a week ago

Very clean rooms. Pool nice but no whirlpool that is advertised. 

Courtney Lose 

on Google

2 weeks ago

Nice rooms, good bed, clean, good customer service, decent price 

Haley H 

on Google

2 weeks ago

It’s so refreshing to find such a clean and well-kept hotel! The front desk staff was incredibly friendly and welcoming throughout our stay, and our room was spotless and comfortable. The only thing to note is that the pool was very cold, so keep that in mind if you’re planning to swim. We were bummed out when we tried to get in & jumped right back out 🤣 That said, it doesn’t take away from the overall experience—we’ll definitely be staying here again the next time we’re in the area! 

Cassandra Gee 

on Google

2 weeks ago

Front desk worker (I was later told he was the General Manager) was quite rude during check in. He also told me on the phone that the pool was heated and it definitely was not. My kids froze and they are used to outdoor pools in the north.