This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Best Western Plus Finger Lakes Inn & Suites
- Hotels
- Cortland, NY
About this business
Location details
3175 Finger Lakes E Dr, Cortland, NY, 13045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stayed here back in mid March I will tell you the hospitality and customer service isn't the best. The few days I was at the hotel housekeeping didn't come to my unit. Yes I did not make a request for them to come but you still think that they would have came by to grab towels and trash when bringing down towels to the front desk. The front desk lady told me where to put them in The employees only room in a bin. Rather than taking care of it herself same thing when I needed to barrow a plunger. Also, the gym equipment does n... read more
The “plus” in best western plus is actually just the price tag, not the quality of the rooms. We got there at 1:30am and the “discounted” rate was $236.
Very expensive for very little benefits, we arrived there and service was very ehhh, the rooms where nice and the beds where comfy, but as a person that travels a lot and stays at many hotels something i look for is for my rooms to come with the breakfast included; the breakfast time is from 7am-9am and i went down around 7:31am and there was not a lot of options available at that, so i asked the staff if they could make more and they had replied to me saying “we are limited to how much food we make to one bag per day of the... read more
Called to reserve so I could get a first floor room. The guy was new and repeated everything i said including my cc info. I did ask if he was new and said he was and advised him he shouldn't repeat people personal info. We arrived the next day. The guy checking us in was very rude. Never said welome, never went over any pool info or breakfast. He gave us the key I noticed it was the third floor, I said I requested a first floor whe I called yesterday ( thats why I call so I can get a first floor) he was weel it s not in your... read more
Frequently asked questions about Best Western Plus Finger Lakes Inn & Suites
How is Best Western Plus Finger Lakes Inn & Suites rated?
Best Western Plus Finger Lakes Inn & Suites has a 3.8 star rating with 400 reviews.
When is Best Western Plus Finger Lakes Inn & Suites open?
Best Western Plus Finger Lakes Inn & Suites is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com