Best Western Plus Finger Lakes Inn & Suites's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Best Western Plus Finger Lakes Inn & Suites

3.8

About this business

Location details

3175 Finger Lakes E Dr, Cortland, NY, 13045, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8398 reviews
Select a rating
Angel Rojas's profile image
Angel Rojas 
a month ago

Very expensive for very little benefits, we arrived there and service was very ehhh, the rooms where nice and the beds where comfy, but as a person that travels a lot and stays at many hotels something i look for is for my rooms to come with the breakfast included; the breakfast time is from 7am-9am and i went down around 7:31am and there was not a lot of options available at that, so i asked the staff if they could make more and they had replied to me saying “we are limited to how much food we make to one bag per day of the... read more

Gustavo Putzulu's profile image
Gustavo Putzulu 
a month ago
Angie Krueger's profile image
Angie Krueger 
2 months ago

Called to reserve so I could get a first floor room. The guy was new and repeated everything i said including my cc info. I did ask if he was new and said he was and advised him he shouldn't repeat people personal info. We arrived the next day. The guy checking us in was very rude. Never said welome, never went over any pool info or breakfast. He gave us the key I noticed it was the third floor, I said I requested a first floor whe I called yesterday ( thats why I call so I can get a first floor) he was weel it s not in your... read more

Derrick Coon's profile image
Derrick Coon 
2 months ago

My girlfriend and I were in the Cortland area for a baby shower in Freeville, as we live almost 3 hours away (Schenectady area), and staying overnight was a no-brainer since driving almost 200 miles one way was enough for anyone to be tired; so in preparations for our trip, I went on hotels.com to book a 1 night stay at the Best Western Plus Finger Lakes hotel. After checking out and heading home, here’s what I have to say: Checking into the hotel was relatively easy, but noticed issues with the staff lacking professionalism... read more

Lexi Tetreault's profile image
Lexi Tetreault 
2 months ago

DISGUSTING! MANAGEMENT IS DISRESPECTFUL! I had to DRAIN my own bathtub because it was broken the owner yelled at me for requesting a partial refund due to the issue the room was disgusting! I would NEVER do business here again new ownership from the previous yrs have destroyed this place! Would’ve had better results at a damn motel. Now the owner is blowing up my phone yelling at me because I’m leaving a bad review! Just over all the biggest disappointment of a business! Feel so bad for the employees that tried to help but w... read more

Frequently asked questions about Best Western Plus Finger Lakes Inn & Suites

How is Best Western Plus Finger Lakes Inn & Suites rated?

Best Western Plus Finger Lakes Inn & Suites has a 3.8 star rating with 398 reviews. 

When is Best Western Plus Finger Lakes Inn & Suites open?

Best Western Plus Finger Lakes Inn & Suites is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com