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Best Western Plus Caldwell Inn & Suites
- Hotels
- Caldwell, ID
About this business
Location details
908 Specht Ave, Caldwell, ID, 83605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Website and third party booking site says pets are allowed. At check in they said no cats, just dogs even though that is not what their site says. Lady at the desk was very rude and not professional about the matter
We needed a place to stay for the night and booked online because BW has alwaysbeen good to us as my husband is a Veteren. We got to the Best Western in Caldwell Id to check in and the front desk attendant very rudely told my husband that they"Have a policy , they don't 'allow locals' at this location". Then proceeded to toss her managers card at my husband and told him to call the manager and he'd deal with it. It's now 11pm in Caldwell Idaho and my hubs and I have no place to sleep. I am just glad our kids are older becaus... read more
We didn’t stay. It was the customer service at the front desk that was horrible. Due to a close friend passing we had to change the dates. We decided to stay in a different place and split the cost since other were coming in. When I tried to talk to the lady about it she was beyond rude and hung up, saying we would get charge because I can’t provide the cancellation verification. I accepted that (although I don’t believe it’s right since I never received a cancellation verification) but she hung up on me. I called back and a... read more
Very poor customer service. Extremely rude staff and General Manager. My family has stayed at many Best Westerns and have never been treated so poorly. We travel year around for sports and absolutely will not be staying with Best Western in Caldwell Id ever again. I give them a -10 customer service rating and would not recommend using there services. Motel 6 will treat you better. To top things off, with out my consent you pulled another $100 out of my bank account for incidentals. Thats $407.00 taken out of my bank account ... read more
Very bad service. They told us that they are keeping the $100 deposit before we ruin their property "because my 3yo son had a nosebleed" Very rude staff.
Frequently asked questions about Best Western Plus Caldwell Inn & Suites
How is Best Western Plus Caldwell Inn & Suites rated?
Best Western Plus Caldwell Inn & Suites has a 2.1 star rating with 17 reviews.
When is Best Western Plus Caldwell Inn & Suites open?
Best Western Plus Caldwell Inn & Suites is open now. It will close at 6:00 p.m.
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