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Best Western Park Plaza Motor Inn
- Hotels
- Tuscaloosa, AL
About this business
Location details
3801 McFarland Blvd E, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been going every year for 15 years and this past weekend was the worst visit at BEST WESTERN Booked on line and came all the way from Chicago with grandchildren to celebrate her birthday just to get there and find out the swimming pool was out of order and all the manager (NAUDIA) Could tell me was she can give me a refund Mind you I just drove 700 miles to get here. On top of that we had to switch rooms due to Roaches and the air conditioner leaking water in the room..also we was told that the sheets do not be changed unt... read more
From the moment I walked in, I did not feel welcomed. One employee was helping another customer, while the other continued stapling paperwork without acknowledging me or offering assistance. I was left waiting until the first employee became available, and when I asked a question, the responses I received were rude and dismissive. Unfortunately, things only got worse when I entered the room. The sofa was dirty and had mismatched cushions, the bed was extremely uncomfortable, and the pool was unusable. Using the shower the wa... read more
TERRIBLE EXPERIENCE! DON'T EVEN THINK ABOUT STAYING HERE. KENYETTA HAS NO IDEA WHAT SHE'S DOING. I ARRIVED AT 12:00 AM ASKING FOR TWO ROOMS; SHE CHARGED ME FOR THEM ON TWO DIFFERENT CARDS ($186 ON EACH) BUT ONLY GAVE ME ONE KEY, CLAIMING TWO SEPARATE RESERVATIONS HAD TO BE MADE. SHE DIDN'T KNOW WHAT HAPPENED WITH THE SECOND CHARGE. HER MANAGER, ROBYN LOGAN, WAS RUDE TO ME, JUSTIFYING HER EMPLOYEE'S INCOMPETENCE BY SAYING SHE WAS NEW AND TELLING ME I DIDN'T HAVE THE MONEY TO GO TO ANOTHER HOTEL. I JUST HOPE MY MONEY SHOWS UP ... read more
The worst place; I don't recommend it.
Frequently asked questions about Best Western Park Plaza Motor Inn
How is Best Western Park Plaza Motor Inn rated?
Best Western Park Plaza Motor Inn has a 2.4 star rating with 19 reviews.
When is Best Western Park Plaza Motor Inn open?
Best Western Park Plaza Motor Inn is closed now. It will open at 9:00 a.m.
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