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Best Western Hartford Hotel & Suites
- Hotels
- Hartford, CT
About this business
Location details
185 Brainard Rd, Hartford, CT, 06114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had to wait at front desk for service for more than 10 minutes because nobody was there. Several times. Entire building reeked of sewage. The room I was in was filthy. Dirty mirrors, dirty carpets, dirty shower and shower curtain. The couch was so disgustingly stained and stinky I had to get an extra sheet just to sit on it. The TV and the phone in the room stopped working shortly after checking in. In the morning, I requested an hour extra for check out. They said it was not possible. So I was rushing to check out, as they ... read more
The hotel smells. Everything looks dirty and unpleasant. Breakfast is awful
I stayed here for 5 days while my college age son was recovering from knee surgery and everyone was so friendly & helpful! The hotel and our room were clean and the staff was helpful with any request or question we had and even had great suggestions for nearby restaurants. The location allowed easy access to highways to get to where we needed to go. I only gave location 3 stars because I like to walk outside and this location did not really allow for that, but the inside of the hotel and the staff were great!
every one i had to deal with was friendly and helpful. always smiling trying to take care of the customer hotel was clean and comfortable only thing i could complain about was the phone in my room didnt work but once i let the front desk k ow they actually sent maintenance within about 5 mins will definitely recommend and will stay here again thank you
-Coffee machine in room was missing coffee pot -Outlets to wall where beds are do not work -Hair in tub -Strong unpleasant smell in hallway -Asked receptionist for a quiet room and was placed next to exit doors which are very loud and slammed all night from other guests. Barely got any sleep because of noise. - I do not recommend staying here
Frequently asked questions about Best Western Hartford Hotel & Suites
How is Best Western Hartford Hotel & Suites rated?
Best Western Hartford Hotel & Suites has a 3.8 star rating with 1,011 reviews.
When is Best Western Hartford Hotel & Suites open?
Best Western Hartford Hotel & Suites is closed now. It will open on Monday at 9:00 a.m.
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