Best Western Harker Heights

Katie Wilbanks 

on Google

a week ago

The room smelled of mold and mildew! We asked as soon as we walked in there to change rooms. We were told no because all rooms were the same. We were offered a dehumidifier from one of the men working at the desk, as he told the other that some people are more sensitive to smells than others. (If they have dehumidifiers to offer, this is obviously a problem that has existed for a while at this hotel.) We were angry, but we knew we were going to be charged $136, so we stayed. The next morning when we opened the curtains, ther... read more

Brittany Vanleer 

on Google

4 weeks ago

If I were you I wouldn’t book here! The only thing nice about this hotel is the location and how the rooms are set up is nice. Other than that everything else is a NO! The manager is very rude and nasty. Cops were called on me because I told the manager that they had bedbugs. I was told that there weren’t any bedbugs in this hotel when I have complete proof that they had them. I showed them the proof that I had, and I was told to never come back here and that it probably came from me. I did not receive a refund so I’m taking... read more

Shenan Carney 

on Google

2 months ago

Been staying at this Best Western at this location for 2 years now. They've always been very friendly Its our home away from home .Our room is always ready and clean never have we had to wait. I love their waffles 😋