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Best Western Garden Villa Inn
- Hotels
- Roseburg, OR
About this business
Location details
760 NW Garden Valley Blvd, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid this hotel at all costs. I’ve stayed in countless hotels for work, and this was easily one of the most dishonest experiences I’ve ever had. They charged me for a supposed “mattress stain” days after I checked out — but the metadata on their own photos proves those pictures were taken on Friday, while I checked out Tuesday morning. So unless they’re claiming stains appear days after guests leave, something doesn’t add up. When I noticed the charge on my credit card that Wednesday, I immediately started calling for answe... read more
I had booked a jacuzzi suite a week prior to coming to the area and when we arrived the room was not available. They claimed they discounted our stay but really just gave us a downgraded room and charged that price claiming they gave us discount. The room was tiny, linens dirty and the remote wouldn't work.
It was close to food and shopping. The parking was safe for our vehicles. We felt safe as well which is important when traveling. The breakfast had coffee,tea,eggs, big sausage,different cereals waffles and lots of creamer and zero sugar as well. The staff was amazing and kind and professional. The blankets looked washed after every use and the comforter as well. Down side was the TV streaming but we knew that before we booked the room
Surprisingly nice! Very clean, great staff, nice breakfast. Would definitely recommend and would stay again!
Very poor customer service especially to seniors. Room had an ant infestation and the solution was to spray insecticide on surfaces in room. This created a very toxic environment in the air along with the desk and television cabinet. Managements refused to relocate us even with the majority of rooms unoccupied. She also told us that a bad review would be a threat. We had to relocate to a different motel without a refund for the night. Staying here is a health risk and total disrespect to the seniors.
Frequently asked questions about Best Western Garden Villa Inn
How is Best Western Garden Villa Inn rated?
Best Western Garden Villa Inn has a 4.1 star rating with 1,348 reviews.
When is Best Western Garden Villa Inn open?
Best Western Garden Villa Inn is closed now. It will open tomorrow at 9:00 a.m.
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