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Best Western Empire Towers
- Hotels
- Sioux Falls, SD
About this business
Location details
4100 W Shirley Pl, Sioux Falls, SD, 57106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service we've experienced in 9 years of staying in Best Western hotels all over this country. If you've earned any Best Western travel cards, they refuse to honor them. The night clerk and day clerk were both very rude and absolutely refused to honor our $25 travel card even after Best Western customer service told us they weren't allowed to refuse to honor it. We make this trip every few years and we will NEVER stay at this Best Western again. They DO NOT CARE about good customer service (we paid $130 for one... read more
RecommendedFriendly people easy check in
Super friendly and clean!! Loved our night there. Comfy pillows and beds. We all slept like babies. Breakfast was great! Plenty of selection.
Give your employees respect, that is earned. Don't be a bunch of lying people, shady, talking about employees behind their backs. Have owner take a moral Owner needs a class on "How not to be a dirty racist, rich immigrant. Former GM shouldn't talk about employees to other employees, cause she ain't got a leadership quality. Yeah I'm talking about Amanda Todd.
very polite staff that's is what it's about l don't like renting a room for 100$ and other hotels act like your just there to destroy rooms or something really felt respected here
Stayed here during summer and came back 5.5 months later. The staff are wonderful people. Highly recommend BW. Close to restaurants, mall & shopping. Breakfast is hot. The staff definitely deserve a star rating.
great place to relax. I will most definitely be staying here again next time I am in town
Stayed there going to , and coming from Sturgis. Clean rooms. Comfortable beds, and good breakfast. Lots of places to eat within walking distance.
Very friendly staff. Room was decent and reasonable.
Frequently asked questions about Best Western Empire Towers
How is Best Western Empire Towers rated?
Best Western Empire Towers has a 4 star rating with 1,004 reviews.
When is Best Western Empire Towers open?
Best Western Empire Towers is open now. It will close at 6:00 p.m.
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