Best Western Benton Harbor-St. Joseph

游醫師 

on Google

4 days ago

Not bad 

Sign Here Notary LLC 

on Google

a week ago

The hotel was clean and for the most part it was nice. Breakfast was good the staff accommodated the pork sausage and got some turkey sausage for us. Nothing for vegetarians but … I left my favorite shoes in the room. I called 2 days later to report it. They said they didn’t see them in the list and found but would wait because sometimes house keeping didn’t turn them in yet. I accused housekeeping of taking the shoes home and she got quite defensive and assured me they always turn everything in. They promised to have a mana... read more

Cachetes 

on Google

3 weeks ago

Our experience started poorly at check-in. I arrived with my service dog, and while we were still waiting in line with several other guests around us, the front desk employee loudly told me, in what felt like an intimidating tone, that dogs were not allowed at the hotel. I immediately explained that he is a service dog, but she continued saying that dogs were not accepted and that emotional support animals were not allowed either. I had to repeat two or three times that he is a service animal before she finally seemed to ack... read more

Le Nguyen 

on Google

3 weeks ago

Great place for a rest, staff were super friendly, room was clean and quiet. Lovely pool that connects indoor and outdoor. 

Aimee J. 

on Google

3 weeks ago

I went in the area to celebrate my milestone birthday. Initially, I was very upset because the gentleman at the front desk put us in a room that was already used. This was on my actual birthday. He knew it was my birthday and I didn’t expect anything special, but then the room that he put us in was very dark and had one small window. He claimed that all the king bedrooms were like that, but that was not true upon talking to somebody else. So the next day I nicely spoke to a lovely woman named Sue. I’m not sure if she was the... read more