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Best Buy

4.1

About this business

The Best Buy in Mckinney, Texas is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office pro... read more

Location details

1751 N Central Expy Ste C, Ste C, McKinney, TX, 75070, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,535 reviews
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Jim Littlejohn's profile image
Jim Littlejohn 
5 years ago

employee out front blowing vapor clouds with a vape pen.. big clouds of fruity Covid 19......how ignorant, Best Buy allowing employees to blow clouds of vapor during a pandemic. you should be shut down permanently. 

Jacob Morgan's profile image
Jacob Morgan 
recommend  Recommended
5 years ago

I’ve purchased from this location plenty of times! I went in to purchase a camera today and was extremely impressed with the professionalism from Samantha! She was knowledgeable about Best Buy’s inventory and patiently answered all of my questions. I have always been satisfied with this location but today really reminded me why I only shop electronics here. 

Treceda Day Schmid's profile image
Treceda Day Schmid 
5 years ago

I needed a battery in my iphone. went in and they told me I had to make an appt with my phone (even though they have a sign that says need your iphone fixed fast? yeah well that didn't happen. Made an appt for the first one open which was 24 hours later and go in and the guy makes up a tale about some kind of burn on my screen and calls Apple and then says Apple won't let them install a new battery. I went to Batteries Plus Bulbs cost me 25 dollars more but I had a new battery in twenty minutes. I called Apple and reported t... read more

Chris Baker's profile image
Chris Baker 
5 years ago

Placed an online order for a tv at this McKinney, TX Best Buy , showed to be in stock. Drove 2 hours to pick it up , was told they didn’t have one. Even showed them the online sales order. They directed me to the Frisco Tx Best Buy. An hour later while standing in line to pickup the TV in Frisco, I get an email saying my TV is ready for pickup in McKinney. Now that I’ve been through this mess, I call to find out what happened and that I wasn’t charged twice. On hold for 15 minutes then hung up on, called back and after 20 mi... read more

Dallas Bass's profile image
Dallas Bass 
5 years ago

I purchased a stove from this location. The first question I asked was if the delivery man would also haul away my old stove. I was told he would. It's been 24 hours since my new stove was installed and my old stove is still sitting in front of my house. I've been on the phone for hours trying to get someone to come get it. The store manager of this location is about to have an old stove dropped off in front of his store. I will never be purchasing anything from this location again. If I get a fine from my HOA because a stov... read more

Monica Quintero Pietri's profile image
Monica Quintero Pietri 
6 years ago

Train your employees to not ask POC if they can afford something before selling it to them! 

Arlene Lawler's profile image
Arlene Lawler 
6 years ago
Christine Borkowski Reid's profile image
Christine Borkowski Reid 
6 years ago

Don’t order from Best Buy online! I ordered a microwave from them on 8/8/18 which arrived damaged. I returned the damaged microwave to the McKinney TX Best Buy as instructed. A new microwave was shipped which was also damaged. This microwave was picked up by UPS to return to Best Buy. Per Best Buy they can not ship a third time for damaged products therefore I would be refunded. It is now 9/23/18 and Best Buy still refuses to refund me for my initial purchase citing a need to investigate. I continue to give them the name and... read more

Scott Wooters's profile image
Scott Wooters 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,535 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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