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Best Buy

3.4

About this business

The Best Buy in Chicago is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office products, m... read more

Location details

2100 N Elston Ave, Chicago, IL, 60614, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.420 reviews
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Juan A Sánchez's profile image
Juan A Sánchez 
recommend  Recommended
3 years ago

fenomenal nice productos electrónicos amabilidad profesionalismo 

Nay O Mee's profile image
Nay O Mee 
recommend  Recommended
4 years ago

Great, speedy customer service at this location. Knowledgeable and assisted promptly. 

Lindsay Wieczorek's profile image
Lindsay Wieczorek 
4 years ago

As a consumer, I have never felt so taken advantage of and helpless.I am posting this to warn others about the extremely stressful, nightmare of a week I’ve have had dealing with BEST BUY. This all started when I was contemplating making a big purchase of a high end hairdryer/curler, straightener combo by Dyson called the ‘Airwrap Complete’. Since this product was over $550.00 I debated long and hard about it but finally treated myself and pulled the trigger on September … See more 

Lindsay Wieczorek's profile image
Lindsay Wieczorek 
4 years ago

As a consumer, I have never felt so taken advantage of and helpless. I am posting this to warn others about the extremely stressful, nightmare of a week I’ve have had dealing with BEST BUY. This all started when I was contemplating making a big purchase of a high end hairdryer/curler, straightener combo by Dyson called the ‘Airwrap Complete’. Since this product was over $550.00 I debated long and hard about it but finally treated myself and pulled the trigger on September 2n... Continue Reading 

Steven Daniel's profile image
Steven Daniel 
recommend  Recommended
5 years ago

Very friendly and professional customer service by Fernando. He lead me to a register with no line and then answered all my questions about a new computer. I asked for his card so I can work with him in the future. 

Chuck Falduto's profile image
Chuck Falduto 
recommend  Recommended
5 years ago

Great service they took care all my needs or my new PlayStation 4 and a couple new games and a new controller 

Chris Hall's profile image
Chris Hall 
5 years ago

Worst customer service ever Return policy sucks. Not doing right by the customer when something is missing or broken. These are just a couple reason why I do not shop at Best Buy. 

Kelly Litton's profile image
Kelly Litton 
5 years ago

Your return policy sucks! 15 days? You gotta be kidding me. If anyone wants an Amazon Alexa Dot, it’s in the garbage can just inside the door at Elston store. Until the day I die, I will NEVER shop in a Best Buy again. Customer forever lost, no wonder retail is dying!! 

손소연's profile image
손소연 
6 years ago

Discriminating against a Korean American and accusing her of being a "Chinese reseller" and refusing to let her return products is totally unacceptable. You all need lessons on cultural sensitivity and racism training. I hope your store goes under. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.4 star rating with 20 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 9:00 p.m.  

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