Best Buy

Paulette Kaminen 

on Facebook

7 years ago

Normally, I'm not thrilled about shopping at Best Buy. This was my first trip to Best Buy in Marquette MI and my experience was over the top! I was not "attacked" by sales personal when walking in the door. I like that as it gave me time to look at the appliances on my own. Once I was ready I asked a sales lady and she was more than helpful. She even went on her own cell phone to price compare for me and ended up saving me nearly $200. I was so pleased! Setting up delivery was so easy. Had a great experience and will definit... read more

Trevis Ehle 

on Facebook

8 years ago

Marquette Michigan's Best Buy branch has in my opinion some of the worst managers I have ever encountered and very poor customer service as well. I was trying to return an item that was broken when I opened it up. I had purchased the item only two hours previously. According to the policy I found on the Best Buy website, I should have been able to return the broken item. I was forced to leave the store with no refund, and pretty much publicly shamed by them at the same time. I will be elevating this situation I experienced; ... read more

Travis Swanson 

on Facebook

9 years ago

I waited for over forty minutes to get helped, and when I was finally checking out, they told me the sale ended yesterday. Thank you for wasting my time.