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Best Buy

3.9

About this business

Location details

723 Southpark Boulevard, Ste 8, Colonial Heights, VA, 23834, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.92,551 reviews
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Corey Lamon Akers's profile image
Corey Lamon Akers 
9 years ago

The customer service was atrocious at the Geek Squad desk. Melanie and Eric.... No need to continue venting. I hope that the general mgr Wendell spoke with them.... Just a bad experience.... 

Jenn Edwards's profile image
Jenn Edwards 
9 years ago

An employee at the store STOLE our Best Buy credit card and charged at least 1 soda a day for like 3+ months before we realized what was happening. After customer service initially agreed to credit our account back within a couple business days, they never did it. Best Buy THEN wouldn't credit our account back because after giving us the run around, they claimed we couldnt prove we weren't the ones going into the store every day for 3 months to buys the one soda yourself. We eventually had to pay off the entire balance to av... read more

Cara Parker Duncan's profile image
Cara Parker Duncan 
9 years ago
Jane Ballard's profile image
Jane Ballard 
9 years ago

The young salesman recommended the wrong type of modem router for me, and it turned out the store doesn't carry the kind I needed, but Eric was the epitome of kind & professional when I returned it. 

Antoinette Johnson's profile image
Antoinette Johnson 
9 years ago
Mike Dotti's profile image
Mike Dotti 
9 years ago
Kay Magsi's profile image
Kay Magsi 
9 years ago
Mary Ann Layton's profile image
Mary Ann Layton 
9 years ago
Robert Helms's profile image
Robert Helms 
9 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,551 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 10:00 a.m. 

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