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Best Buy

4.1

About this business

Location details

1389 Wendy Court, Berkeley, FL, 34607, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.13,136 reviews
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Austin Palka's profile image
Austin Palka 
7 years ago

Went today to get a new computer for my girlfriend, the guys in the computer department are great and very professional. I also wanted to purchase a new sound bar. Unfortunately the guys in TV electronics are unprofessional. I waited almost 20 min to be told to wait another 10 min to be helped after spending almost $1200 on a brand new computer there. John in TVs thought his phone was more important then helping a customer answer one simple question. Also spoke to the department manager, he was no help. 

Sharon Howell's profile image
Sharon Howell 
7 years ago

Thank You Sandy and Andre! You resolved a very important issue caused by “Geek Squad Protection ” Thank You for Excellent customer service! 2 days I tried emails and phone calls, I wish I would have began by stopping in your store and speaking with you personally and saved allot of aggravation. Personally the 2 Of you deserve 5 � Stars 

Ryan Ayers's profile image
Ryan Ayers 
7 years ago

Not my usual Best Buy, but stopped by to grab a couple of Christmas things, good selection and good employees as well. But major props to the cashier Renee who not only helped with a complicated order, and gave a basket for my stuff in line, but she also was very nice. I mentioned some items were for my mom in rehab/nursing home for cancer and she was very encouraging, sharing from her own experiences. She not only made me feel more upbeat tonight, but in general. Whomever hired her, hired a jewel. Thank you Renee. 

Antonio Hernandez's profile image
Antonio Hernandez 
7 years ago

They destroyed my grandmother's hard drive. After we bought a $2,000 computer they were supposed to transfer the information over to the new one and destroyed the old computer and did not want to take responsibility for it 

Sharon McCarter Herndon's profile image
Sharon McCarter Herndon 
7 years ago

Do not buy appliances from this store. We shopped around after relocating from Indiana to Florida and purchased an entire Whirlpool package from this store. 22 days later the French door refrigerator quit working ruining all of its contents. That happened Tuesday, they were to deliver a replacement today between 1-4, they are now saying the delivery has been rescheduled "pending". This is completely unacceptable! We have not had a refrigerator for 5 days and now after "we" call to get the status of today's delivery, we are t... read more

Cristine Rhodes's profile image
Cristine Rhodes 
7 years ago
Brittany Lockhart's profile image
Brittany Lockhart 
7 years ago

antonio was so much help with my moms phone very satisfied with his hel. Very friendly to talk to. 

Victolander Bomeyer's profile image
Victolander Bomeyer 
7 years ago
Kimberly Smedberg's profile image
Kimberly Smedberg 
8 years ago

Buyer beware we shopped here for years since they opened and just got scammed on our cell phones.... them making it up .... is adding a line ok we were going to but that person after our experience is refusing to join now... and their taking care of the new a addition not us who paid upfront is horrible! We spent thousands on buying t.v's, a bed, game systems, vacuums, sound systems, printers, computers, etc. etc etc. this is how we are treated! Loyal customers treated like crap! I'll never shop Best Buy ever again hhgreg he... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,136 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 9:00 p.m.  

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