Best Buy

Meghan Tutolo 

on Facebook

4 years ago

Rude, apathetic, uninformed. Today I was appalled by the way I was treated by an employee (with a yellow shirt) in the phone area. He kept sending people up front to customer service where only 2 people were working and there were 10+ customers lingering who didn't know where to stand because of COVID. The customer service clerk had no idea about the product I was purchasing and was trying to make phone calls to find out (for the guy in front of me). I buy this all the time and it comes with a warranty that Best Buy handles ... read more

Micheal Pond 

on Facebook

4 years ago

Warranty for my product expired 7 days ago. Manager said I ha e to call Corp to get it extended due to this pandemic. Corp has a hold time of 2 hours and 40 minutes. Manager refuses to do anything to help me. I would understand if my warranty expired 2 months ago. If they weren't closed for weeks making it impossible to return the item. I'd understand if they weren't forcing to make am appointment just to enter the store. never again will I step foot in a Best Buy or spend a dime with them. They have nothing that can't be pu... read more

Dapper Fox 

on Facebook

4 years ago

I have a friend that paid for a stove & delivery. the delivery came 3 hours early & was left outside on porch. when customer opened box, stove was damaged. The had been trying to get them to replace the damaged stove for over two weeks and still not resolved. This is terrible customer service 

Selena Brookins 

on Facebook

5 years ago

After standing around for about five minutes thinking I need some help I had to go looking for help. Then he couldn’t answer my question for the auto camera. He sent me to the geeks Only for them to tell me I had to make an appointment. Then you no longer carry the ink for my Epson printer. 

Kimberly Ann 

on Facebook

5 years ago

zero stars!!!!!! Horrible customer service!! Still waiting on a washer that was supposed to be delivered last Tuesday!! Go somewhere else to purchase anything you need delivered!!! 

Josh Spisak 

on Facebook

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5 years ago

Good people, good deals.. 

Jimmy Biebel 

on Facebook

  Recommended

5 years ago

This place is the bees knees. Everyone is so cool and nice. I’d live here if I could. 

Zach Goodrich 

on Facebook

5 years ago

0 stars for sure. Bought a tv in January. Was kept in the box in my finished basement undisturbed for 6 months (was to be used in our new house that was being built). Just opened box today to find 75% of screen was black when turned on due to large crack in screen. There’s no way it was damaged in the move (only drove 6 miles with the tv in my car). I understand that I’m way past the return date. However, I was sold a defective broken tv. I didn’t ask for money back, only to exchange the tv (and the tv I asked for was actual... read more

Kaluunda Taylor 

on Facebook

6 years ago

I am extremely frustrated with Best Buy and their delivery service. My window for delivery was between 12 - 4. Once my window expired I called Best Buy wondering what the problem was and was told a truck broke down and they would contact me in the next 10 minutes within another estimated time of arrival. I have yet to receive a call. Furthermore, common courtesy would’ve been if a phone call was placed to let me know of a late delivery to begin with! This will probably be the last time I deal with this company!