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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4024 Wards Rd Ste A, Ste A, Lynchburg, VA, 24502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,044 reviews
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Don Meadows's profile image
Don Meadows 
4 years ago

Went in today (4:30pm) and was asked "Browsing or check in?" Browsing, but if I need help how do I do that? The employee looks down on me and says "I just asked you if you wanted to browse or check in." Well now you're being rude. He told me he didn't care and truned around and ignored me. Made my purchse at Walmart $366.43. 

Amy Hutson Laughlin's profile image
Amy Hutson Laughlin 
5 years ago

My daughter received a remote start purchased from Best Buy for Christmas from her father. He set up the appointment and obviously they had to know what kind of car she had in order to buy the remote start. She takes it today for her appointment, which we were told would be an hour and a half to 2 hours. Leaves her car, goes back to get it and now it won’t be ready until 2pm tomorrow? Thats complete BS and extremely poor customer service, no way to handle a business at all. 

Marcus Crews's profile image
Marcus Crews 
5 years ago

Shoutout to Zack and Mel for great customer service,and making sure I got what I wanted and needed! I Had a bad experience in regards to an installation, but these two made sure It was fixed! Because of you two, I will continue to be a customer! 

Susan Fowler's profile image
Susan Fowler 
5 years ago

Love these guys! Got computer up & running in no time 

Shannon Pendleton's profile image
Shannon Pendleton 
5 years ago

Our refrigerator was delivered today by Best Buy, after we had cancelled our order at Lowe's AND Home Depot. We were very satisfied with the customer service provided by the Geek Squad! Our original order from Lowe's had a delivery person who was not able to find our house and also spoke very little English so we were unable to relay correct directions to him. We were told Home Depot used the same third-party delivery service. We decided to go with Best Buy instead. Terry Beverley was very thorough and professional! We could... read more

Robert Bernhardt's profile image
Robert Bernhardt 
5 years ago

EVERY THING, COMPURTERS, 

Kathy Lindsay Dewhirst - Nuckols's profile image
Kathy Lindsay Dewhirst - Nuckols 
5 years ago

took forever to get help once I got to the item I wanted to buy. once someone FINALLY got there after 20 minutes the guy was very helpful. the cashier was nice as well. 

Sue Witt Shamblin's profile image
Sue Witt Shamblin 
6 years ago
Jeff Doss's profile image
Jeff Doss 
recommend  Recommended
6 years ago

On the busiest and craziest day of the year Best Buy staff were great! They were answering questions and making it easy for everyone while Laughing and smiling! It was a smooth process!!! Great job Lynchburg Best Buy! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,044 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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