Best Buy

Borderwatch 

on Citysearch

14 years ago

this place is hit or miss – I spend alot of time and money in Best Buy the service is basically hit or miss. Some days I have 5 people asking me if I need help and sometimes you can't find anyone who works there. I will probably be going to this store in the next few days to buy a TV I can play pc games on....hopefully it will be a good experience.. 

melodies 

on Citysearch

14 years ago

Worst Customer Service Ever!!!!!!! – The customer service awful they take there sweet ass time. I went there with a friend and the service is not so great. there always gossipping about other peoples lives. why do they care about other people and how do they live??? What's there problem are they really that stupid that they have to tell their co-workers about their customers about there lives?? I've never thought that these people would do that kind of thing i thought they were civilicized but i don't think so!! my buddy ask... read more

KPu 

on Citysearch

14 years ago

Worst Customer Service – Best Buy does not deserve even one star. The customer service is non-existent and an absolute embarrassment to the company. My husband and I recently purchased a refrigerator from the store. Over the past few weeks, they screwed up the delivery THREE times and scraped up our staircase bannister in the process of the delivery, after we made sure to give them careful instructions when we placed our order that the kitchen was on the second floor and that we had hardwood floors so that they would be prep... read more

ariesheiress 

on Citysearch

15 years ago

The WORST managment and customer service. – I went to Best Buy to return a laptop I paid cash for. They made me take a gift card for 1/2 the refund, stating it was on the terms on the big board behind them. It was not up there. I told them to show me where it was, and they could not. They insisted I take the laptop and come back the next day (they were closing) to replace my laptop. They changed the pricing on the laptop I wanted, or maybe they updated the models- but the laptop I had the day before was nearly 200.00 more ex... read more

lee9280 

on Citysearch

15 years ago

Promises in the store, but don't follow through – We're in the store, trying to make a purchase right before the store closes. The only way we'll purchase the tv and other electronics is if they can come and install the following day. They said they could; and we make the purchase with all of the installation fees, hook ups, etc. The next day rolls around, it's getting late, no one shows up. We call the Geek Squad phone #, they keep saying they'll show up. Never did. Needless to say, we spent a lot of money, stayed home the ... read more

Contributor 

on Citysearch

16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

foobies 

on Citysearch

17 years ago

Worst Service Ever, Geek Squad Lies – Do not take anything to the Geek Squad! Every time we drop off our camera, hard drive, etc to work on, they never finish when they promise. They also NEVER answer the phone! No matter what time of day it is, they will not answer the phone. You have to physically go to the store to get any service, and even when you are there, no one knows what the status of your project is. The lack of customer service is unacceptable. 

sailordoc2006 

on Citysearch

18 years ago

THIS STORE STINKS-I BOUGHT AN EXPENSIVE PDA,TOOK IT HOME AND THERE WAS NOTHING IN THE BOX!I WENT BACK 3 TIMES AND THEY REFUSED TO GIVE ME ONE! 

adelaalvarez 

on Citysearch

18 years ago

Worst service ever – I bought a GE refrigerator side by side, and got the 5 year extended warranty for $150.00. I call for repair on ice maker and water a technitian came and said they will come back , after 2 months I still have the same problem and everytime I call to the service department they say they have it on back order. I will not recomend this extended warranties from any Best Buy.