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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

2103 N Veterans Pkwy Ste 200, Ste 200, Bloomington, IL, 61704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,144 reviews
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Matt Andrews's profile image
Matt Andrews 
6 years ago

Super disappointed. We have had a very difficult time getting the dishwasher and range hood (we ordered a month ago) delivered to our home. Every time I have tried to call, I have been put on hold for excessive amounts of time. I have been on hold now for 1 hour and 17 minutes. #bestbuy 

Mai Mai's profile image
Mai Mai 
6 years ago

The worst place ever. You see employee walking around or talking to each other but can never be help from them. When you call over the phone they make you wait 20 minutes to speak to you and then they hang up on you. Just plain rude!! 

Bobbie Lewis Sibley's profile image
Bobbie Lewis Sibley 
6 years ago

Was at the Best Buy in Bloomington this evening and it took over 30 minutes to get someone to help us. We were there to buy a SSD and the poor young man in the computer department was alone and helping a customer. Why was he alone in a department??? Look over at the phone section and there are three people just sitting there. 

Joseph Moffitt's profile image
Joseph Moffitt 
recommend  Recommended
6 years ago

Awesome holiday sale. Recommend if you’re looking for anything for your gifts 

Diana Shay-Haskett's profile image
Diana Shay-Haskett 
7 years ago
Adam Bonjour's profile image
Adam Bonjour 
7 years ago
Terry Arnold's profile image
Terry Arnold 
7 years ago
Sheila Egly's profile image
Sheila Egly 
7 years ago

Return policy is ridiculous. Sales people should be required to tell customers there’s a 15 day return policy for unopened products. I never shop here and I try it once and they suck. I can go to any other store and return open products well after 15 days 

Claire Kuntz's profile image
Claire Kuntz 
7 years ago

Tried to call to talk to a manager about my amazing experience I had with two of the geek squad guys tonight! They were beyond helpful and even called Apple care for me and helped me with that whole process when they could’ve easily taken the easy way out and gave me the phone number. I didn’t get their names and my call got dropped when I tried to call the store but the help I received tonight was worth writing a review about! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,144 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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