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Best Buy

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About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

2103 N Veterans Pkwy Ste 200, Ste 200, Bloomington, IL, 61704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,078 reviews
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Mario Fillipponi's profile image
Mario Fillipponi 
recommend  Recommended
4 years ago

I’ve been on hold for 25 minutes.... wow it would be nice to talk to a human... wish there was another local store cause this one sucks 

John White's profile image
John White 
4 years ago

horrible Customer service 

Sonia Smith Jones's profile image
Sonia Smith Jones 
4 years ago

"BEST BUY" in Bloomington-Normal, IL is RACIST! We were walking into Best Buy when the associate named AUSTIN said, wait right here and stopped us from coming ALL the way in. At first we thought it was because of the pandemic. Until, ANOTHER EMPLOYEE let us through the ropes. However, AUSTIN, comes around and said I got your items guys. We thought he was being nice. We didn't realize we were being discriminated until other people were allowed to come ALL the way into BEST BUY without any issues. I asked Austin, "why not let ... read more

Jessica Behl's profile image
Jessica Behl 
5 years ago

I had purchased a TV on December first. I work in Beardstown and live in Petersburg. My husband as well has a hour drive to work. We purchased a TV on December 1st it was suppose to a deal. $299 for a 65 in Hisense. My husband waited to open and switch it out with our 65 in Sharp that quit work (which we purchased fro. best buy for $600 a little over a year ago) when he opened up the box and pulled it out he knew it was not a 65 inch tv, I was a 55 inch Visio. We had already waited a week to open the product. I called their ... read more

Jessica Behl's profile image
Jessica Behl 
5 years ago
Jake Casson's profile image
Jake Casson 
5 years ago

I tried to call someone regarding a price match that I was told in store would be acceptable. When I called the support center I was hung up on when I asked to speak to a supervisor! I am just trying to utilize a service Best Buy offers and I get nothing but lies and inconvenience!!! Very unhelpful after spending $2000 on TV 

Gerald J. Carlson's profile image
Gerald J. Carlson 
5 years ago
Ashley Erin Burton's profile image
Ashley Erin Burton 
5 years ago

Josh and Bryan R were FANTASTIC! Next appliance we get, I want them to help us with it! Hopefully Decatur wont mind letting me borrow Bryan again ;) Thank you for fantastic service! 

Megs Harrington's profile image
Megs Harrington 
5 years ago

Thank you to the Best Buy Geek Squad for not laughing at me when I broke down crying over my laptop not working today. After I called ISU's tech support twice (the first person I spoke with for 45 minutes didn't have an answer and the second person transferred me to their supervisor who again didn't have an answer), I walked into Best Buy feeling hopeless and they luckily had a guy who was able to help at me right away. I can’t thank him enough for being patient with the issue even when he wasn’t sure what was wrong initiall... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,078 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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