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2300 Petrie Ln, Glenarden, MD, 20706, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst customer service in the Mobile department. I waited for 30 minutes for the Damian to come back and he never returned. The other sales associate had an attitude and did not want to help us. He was very rude and dismissive of us when we wanted to know how much longer we had to wait.
Went to get a refund with receipt, Wed. The computers were down. They said they can't do any refunds. Go back next day, the customer service rep Tiffany rudely, said no , I must go to the store it was purchased at. I asked for a copy of the return policy and she said its not one. I asked for a manager, after ten minutes she sent another associate he said same. After 20 min the manager Bobby finally came to talk to me, I explained to him everything, he said i have to go to the store purchased, he referred me to a sign ...that... read more
1st Time Going Online Ordering To Walk Right In Show My ID Pick Up My Stuff & Roll Out!! Like Dat!!!
I'm trying to call the store 5 times but I never got a pick up.
Best Buy has a 4.1 star rating with 3,019 reviews.
Best Buy is open now. It will close at 6:00 p.m.
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