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Best Buy

4.1

About this business

Location details

2300 Petrie Ln, Glenarden, MD, 20706, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,019 reviews
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Brandie Cole's profile image
Brandie Cole 
8 years ago

Worst customer service in the Mobile department. I waited for 30 minutes for the Damian to come back and he never returned. The other sales associate had an attitude and did not want to help us. He was very rude and dismissive of us when we wanted to know how much longer we had to wait. 

Profet Ty Barnes's profile image
Profet Ty Barnes 
8 years ago

Went to get a refund with receipt, Wed. The computers were down. They said they can't do any refunds. Go back next day, the customer service rep Tiffany rudely, said no , I must go to the store it was purchased at. I asked for a copy of the return policy and she said its not one. I asked for a manager, after ten minutes she sent another associate he said same. After 20 min the manager Bobby finally came to talk to me, I explained to him everything, he said i have to go to the store purchased, he referred me to a sign ...that... read more

Raymond Coleman's profile image
Raymond Coleman 
8 years ago

1st Time Going Online Ordering To Walk Right In Show My ID Pick Up My Stuff & Roll Out!! Like Dat!!! 

Luis Amaya's profile image
Luis Amaya 
8 years ago

I'm trying to call the store 5 times but I never got a pick up. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,019 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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