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Best Buy

4.0

About this business

Location details

5947 Wesley Grove Blvd, Wesley Chapel, FL, 33544, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,390 reviews
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Gena Kent Johnson's profile image
Gena Kent Johnson 
4 years ago
Julia King's profile image
Julia King 
4 years ago

Che carr sold us 8 cameras and the installers only ever got 3 to work. I’ve been up to the store, I’ve texted the sales person and he says he will take back 2 at a time. They don’t work it’s ridiculous and 5 are not connected to WiFi or no battery but he sold us solar batteries and charged us for them. Best Buy used to be awesome but their customer service is in the tank. November the appliance department sold me the wrong color for over range microwave and it took a month to have them come back out. Not hard I wanted black ... read more

Kat Looper's profile image
Kat Looper 
4 years ago

We tried to get a phone and guy was rude because mask was moved to read 

Jean Brooks's profile image
Jean Brooks 
recommend  Recommended
4 years ago

Bought a refrigerator today. The salesperson Brandon was so knowledgeable. He was very courteous and made our shopping experience amazing. Absolutely will shop there again. 

Eminado Cunningham's profile image
Eminado Cunningham 
4 years ago

They broke my 65” tv & never pick up the phone 🤦🏽‍♀️ 

Rachelle Philipp's profile image
Rachelle Philipp 
4 years ago

They can’t even a good phone system. Want to always on computer systems phone. This is not customer service. And when go inside no one is around to ask questions. 

Carey Hall's profile image
Carey Hall 
4 years ago

Best Buy practices manipulative marketing,business practices. Here’s why. On at least 2 occasions the Best Buy website showed an item was available at a specific store. “1 in stock at your store” for store pickup is their favorite hook. This is downright manipulative. There never,ever is 1 in stock.EVER. This should be unlawful. And here’s the kicker. You get a refund of your money several days later,not same day so you can shop elsewhere for a gift for a loved one. I have spent my last penny at Best Buy due to these practic... read more

Tabitha Manns's profile image
Tabitha Manns 
recommend  Recommended
4 years ago

Pretty good place nice things 

Ron Hagberg's profile image
Ron Hagberg 
4 years ago

I was told to leave at the door today because I was unable to wear a mask. guess what best buy, you aren't the only place that sells tv's. I will never spend another penny in best buy. I refuse to be told to wear a medical device by a cashier wearing a dirty piece of cloth on her face that probably hasn't been washed in a week. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,390 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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