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Best Buy

4.1

About this business

Location details

19125 W Lake Houston Pkwy, Houston, TX, 77346, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,906 reviews
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JoAnn Gehrig Savoie's profile image
JoAnn Gehrig Savoie 
7 years ago

Ordered on line and product didn’t show up. Horrible customer service! Blames it on us of course! Had to talk to 4 different people to get order cancelled. So and would schedule for 5 days later when it was their fault for now showing up! Ridiculous! Will never go to Best Buy again! 

Cynthia Moreno's profile image
Cynthia Moreno 
7 years ago

Purchased a full house of appliances... out of 8 items purchased only three made it... and no one can help... and everyone blames it on everyone else... I'm going to Lowes... I recommend... DO NOT BUY FROM BEST BUY. 

Michelle Fredrickson Eastwood's profile image
Michelle Fredrickson Eastwood 
8 years ago

I was very disappointed that Best Buy wouldn't honor my reward certificate even though it was 3 days passed the expiration date. In the past 12 months we have purchased 2 Apple Mac laptops, a t.v. and various other items. Other stores have a grace period. SMH � 

MrsRedman M. Amme's profile image
MrsRedman M. Amme 
8 years ago
Anabel Molina's profile image
Anabel Molina 
8 years ago
Blair Franklin's profile image
Blair Franklin 
8 years ago

I am EXTREMELY disappointed, I called today to setup an appt for an installation, the installer was "busy" with other customers, so they took my name and #, and said they would call me back. Well, No call after 2 hours, So *I* call back, and lo and behold, the guy had left for the day. What kind of business doesn't return their customers calls before leaving? This is absolutely ridiculous. 

Jami Petty's profile image
Jami Petty 
8 years ago
Flor Khan's profile image
Flor Khan 
8 years ago
Keyana Lynne Bourda's profile image
Keyana Lynne Bourda 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,906 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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