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Best Buy
- Electronics Repair
- Houston, TX
About this business
Location details
19125 W Lake Houston Pkwy, Houston, TX, 77346, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEST BUY EXTENDED WARRANTY IS WORTHLESS! I am a business owner, and the way that this has been handled is appalling and I would be out of business if I treated my customers in the manner in which I have been treated. I bought a 55" Insignia (and the 5yr extended warranty in 2017) thinking this would be a simple process should I ever have any trouble, WRONG. Our local Best Buy here in Atascocita Texas first told me that I could bring the TV and the would exchange it, NO, not policy - as it appears geeks cannot work on TV's in... read more
RecommendedThis Best Buy team comprised of Bryan, Jonathan, and Isacc personifies excellence. Initially, Bryan, a definite audio-visual savant and one member of this talented Best Buy team, contacted me to discuss my budget, to recommend high caliber audio-visual equipment for my surround sound system (the receiver, the speakers, and the television) that not only met and satisfied my audio and visual objectives, but also did not exceed my budget. Bryan, the connoisseur of audio-visual equipment, selected items tailored to my audio-visu... read more
bought a tv on nov.27. scheduled del and install on dec 21. installers call day of, no t.v . no one there can tell me where my t v. is. this place is a joke. the 2nd manager i talked to assured me that it would be delivered dec 29 which the first manager said it would be 2 weeks. today the 29 of dec. i get a call, no tv to deliver. i go to the store, same b.s. they cannot give me an answer to why my tv isn't there. the managers are incompetent, lied and are useless. some one needs to be fired because of this. bought tv from ... read more
tells us the first tech didn't tear the machine apart and that we are in need of other parts and that it will be 10 days to get the part. The warranty states that if repair isn't done in 30 days a new machine is the next step. So, instead of allowing us to get a new machine now we have to wait 10 more days. Think I will just go somewhere else and buy a machine and take Best Buy to small claims court. Sick of this stuff!
Trash....bought trash here. Bought a tv with extended warranty they won’t honor it for 10 days. Need to send a tech. Watch out when trying to buy electronics from a trash store. Glad I got the others at Costco they are a reliable business.
When to Best Buy to see if they would match a price from "T" I showed them the add plus pulled it up on their web site. I was told they could match it because it wasn't on their list. So I went to the other store purchased the Ipad a pencil,a protector and warranty. Your lost Best Buy
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4.1 star rating with 1,906 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 6:00 p.m.
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