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Best Buy

4.0

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

10400 Owings Mills Blvd, Garrison, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,599 reviews
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Sheri Ellis Fox's profile image
Sheri Ellis Fox 
recommend  Recommended
4 years ago

I purchased a tablet for my step daughter. We had an associate named Race (I think). Young guy in school. Walked us through the tablets and what she needed. He even helped us set it up before leaving the store. Nicest guy ever!!! It was a busy day, because I waited until the day before school started to shop. The store was crazy busy, but he didn’t rush us and was so helpful with her questions. Thank you, she loves her tablet. We were there on 9/6/20 at 1557 

Karen Riegel's profile image
Karen Riegel 
5 years ago

answer the phone. 20+ min on hold and still no answer. This after spending 10m in+ talking to a geeksquad who couldn't answer the question and referred me to call the local store. 

Sam Bone's profile image
Sam Bone 
recommend  Recommended
6 years ago

ERA. THING I NEEDED 4 MY CAR, ACTUALL PUT 2GETHER & N MY CAR.....WITH A WARRANTY FR FR +++++++++× RESONABLE..........VERY FRIENDLY,HELPFUL WAT MODEL& ; MOST OF VERY CURTIOUS ON BEING COST A EFFIECNT FR FR...+++4SUREV👣👣 ON BOTH ENDS.........& GEUIWINE ON MAKING FAMILY GROWING, INSPIRING 

Ron L. Williams's profile image
Ron L. Williams 
recommend  Recommended
6 years ago

easy access, in and out. most merchandise in stock. 

Jennifer M Dorr's profile image
Jennifer M Dorr 
6 years ago

Purchased an LG ultra HD tv black Friday. It came without screws to attach the legs and the legs aren't strong enough to support the tv. We have it leaning against a mirror to keep it semi erect. Won't be dealing with Best Buy ever again. 

Connie Blizzard's profile image
Connie Blizzard 
recommend  Recommended
6 years ago

Grateful to Howard in the appliance department for helping to resolve an issue with LG not wanting to honor their warranty (don’t ever buy an LG dishwasher!). He was knowledgeable and helpful, and, with Jon’s help, worked through the issue on their end in a much more professional and productive manner than any of my interactions with LG over the past five months. He also was interested in the details of what went wrong with the dishwasher so he could caution other customers when asked about the products. One manager (Eric, I... read more

Sue Ouellette's profile image
Sue Ouellette 
6 years ago

No one ever greets me in this store. I was pointed in some direction by one clerk who did not seem interested. I waited over 10 minutes standing near a clerk. While he was helping a customer who had many questions there was no acknowledgment from of me, no I would ll be with you nothing. The manager was the worst .Stinney was the manager who never looked at me. I told him about his employees not having my skills in customer service. He actually saus ,’yes the kiss these days do not have those skills and it is really hard to ... read more

Maia Hoffman's profile image
Maia Hoffman 
6 years ago

Completely disgusted by Customer Service. Wasted 3 and a half hours on what I thought was an easy fix to an existing order. So disappointed in their complete ineptitude and lack of ability or desire to keep a customer. I will do my best to NEVER buy from Best Buy again! Pathetic. Truly pathetic....... 

Don Furbee's profile image
Don Furbee 
6 years ago

Just try calling the store, it’s not easy. I call four time , still don’t know how to get a person in cell phones 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,599 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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