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Best Buy

4.1

About this business

Message from Best Buy 

Location details

5821 Poplar Ave, Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,444 reviews
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Ron Serino's profile image
Ron Serino 
6 years ago

Manager was so rude to me when I went to pick up my online order (and waited patiently and respectfully for over half an hour) -- then it turned out my item wasn't even in stock, as promised! You should treat your customers with more respect (especially when the mistake is yours)! 

Sonya Dodson's profile image
Sonya Dodson 
6 years ago

240 & Poplar location employs thieves. A friend ordered her employees’ holiday gifts online to pick up in store, but was told someone else had already picked them up. The store didn’t verify i.d., credit card, etc. She was told to take it up with the police! No refund, replaced purchases. Zilch. Sounds like an inside theft job. 

Kelly Peev's profile image
Kelly Peev 
recommend  Recommended
6 years ago

I would like to say to you all......Thank You.......The Love that You All have shown my friend Tameka Talley (Your Employee) in the loss of her son is unsurpassed......To know that she works for a company that loves her like that is just beyond words.....Today when you guys marched in.....I boohooed.......it honestly looked like you guys had shut the store down.....there was so many of you......My goodness........you guys came out to the Candlelight Vigil, The Viewing of her son’s body, and the Funeral. 3 different events...... read more

Latachia Cason's profile image
Latachia Cason 
6 years ago
Annette Thorn's profile image
Annette Thorn 
recommend  Recommended
6 years ago

It's a great store. Staff is very friendly and willing to help their customers. I went in there for a certain item showed one of the employees a picture of it. She took the time to look and get me someone who could help me. They're awesome!!! 

R Carlos Caldera's profile image
R Carlos Caldera 
6 years ago

If I can’t even get a hello when I’m in your store why would I want to spend my money here. 

Gina Eckstein Hibbs's profile image
Gina Eckstein Hibbs 
7 years ago

This is an amazing store. I live in Southaven but travel there to do all my Best Buy purchasing. The associates are friendly, helpful and knowledgeable. Geek Squad is fantastic...they have helped me with so many issues. There are times when it is hard to get help only because this store is always so busy, but with a little patience, the staff will gladly help. They know what they are talking about and are willing to go the extra mile to make the customer happy. 

Spencer Cheveallier's profile image
Spencer Cheveallier 
7 years ago
Kevin Dickerson's profile image
Kevin Dickerson 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,444 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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