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Best Buy

4.1

About this business

Location details

3401 Erie Blvd E, Syracuse, NY, 13214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,638 reviews
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John Dibernardo's profile image
John Dibernardo 
8 years ago

No customer service. Had an appointment, showed up, was told they overbooked and arbitrarily decided my appt would be at 4:30. Epic fail! I guess next time I won’t buy my laptop or Big screen TV there like I did in the past year... 

Damian Bartowski's profile image
Damian Bartowski 
9 years ago

Awesome fast service during my pick up order. General Manager took care of us personally. Glad to see not all managers sit behind desks. Keep up the good work! 

Kathleen Hammill's profile image
Kathleen Hammill 
9 years ago

I am a senior and received a Samsung Galaxy tablet for xmas. I set up fb account the end of February and all went well until this week..I visited your tech support desk and they could not have been more helpful. My tablet is working fine now but I know I can return to Best Buy if I need help again....terrific customer service. 

Stacey Nutting's profile image
Stacey Nutting 
9 years ago

Upgraded my cell phone, Dave was fabulous. Got a much better deal than the Verizon store offered. Victoria from Samsung was also extremely helpful! 

Sarah Cardinale's profile image
Sarah Cardinale 
9 years ago
Patricia Colvin's profile image
Patricia Colvin 
9 years ago
Dan Shenandoah's profile image
Dan Shenandoah 
9 years ago
Rea Carver's profile image
Rea Carver 
9 years ago

They were very helpful and friendly. Great service and computer support. Thanks so much! 

Charlotte Davies Lanseros's profile image
Charlotte Davies Lanseros 
9 years ago

Thank you to the Geek Squad !!! What a great service they provide !! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,638 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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