Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

16485 N Marketplace Blvd, Nampa, ID, 83687, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,102 reviews
Select a rating
Michelle Stepanek's profile image
Michelle Stepanek 
4 years ago

Apparently discrimination is the policy now. I was just informed by an employee that the person in charge of appliances refused to come help me because I cannot wear a mask. The employee said I could call (I got tired of holding after an hour and a half) or go online (I need a price match, so online isn't an option). I have never been more embarrassed in my entire life. Your employees seem to think I chose to have severe anxiety and can just turn it off. 

Kaylee Bowlin's profile image
Kaylee Bowlin 
recommend  Recommended
4 years ago

I just brought in an animal crossing switch joycon that was broken and the gentleman that helped me was able to fix it right away and was super helpful! I didn't get his name but I think he had blonde hair and glasses. I seriously can't thank him enough! — at Best Buy (Nampa, ID). 

Scott White's profile image
Scott White 
4 years ago

Have called 6 times and finally get someone to answer. Ask to get transferred to cell phone department. I got hung up on. Great service. Whoever is the manager there really needs to figure some things out. 

Cindy Kidder Foster's profile image
Cindy Kidder Foster 
4 years ago

Stop harassing your customers that cannot wear masks, THEY ARE NOT MANDITORY!!!! I cannot believe what happened in your store, how a customer was treated and was told they wouldn't sell her anything! VERY POOR CUSTOMER SERVICE!!!! 

Misty Mendenhall's profile image
Misty Mendenhall 
recommend  Recommended
4 years ago

Great service thank you,I would highly recommend 

Ashley Ingalls's profile image
Ashley Ingalls 
4 years ago
Ashley Ingalls's profile image
Ashley Ingalls 
4 years ago

I scheduled an online appointment at the Nampa store to buy a Fitbit Versa 2. I got a call about an hour later stating they wouldn't let me into the store for my 3:30 pm appointment. The lady I talked to on the phone was insanely rude and had the worst attitude. I am mad because I want to look at my product before buying it. So, I called the Boise Best Buy to see if it was a "rule" that even though the whole point of scheduling an appointment is to "shop in the store, in-person" like the Best Buy website and phone answering ... read more

Delfina Velasco's profile image
Delfina Velasco 
4 years ago

So very disappointed I placed an order online 4/6 and it was supposed to be delivered the next day. I got an email verifying my purchase and saying it would be delivered the next day so 4/7. It’s 4/8 and I just got an email saying sorry it’s running late and won’t be delivered until 4/9. Let’s hope they can come through? I doubt I’ll be ordering anything in the future. 

Rich Davis's profile image
Rich Davis 
5 years ago

If our product wasn’t a gift we would just cancel the order and bypass their lousy service. I will never go to their stores on my own. Do not expect to call and talk to a human. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,102 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com