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Best Buy

4.1

About this business

Location details

7001 Fayetteville Rd Ste 113, Ste 113, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,451 reviews
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Eric N. Walker's profile image
Eric N. Walker 
9 years ago

Was not helped with a defective product that I have only OWNED for 3 weeks! The item was not purchased at this location and it was not their fault that there is only 1 Samsung rep in the area! I will never purchase anything from Best Buy! 

Santiago Echeverria Atala's profile image
Santiago Echeverria Atala 
9 years ago
Amy Pruitt's profile image
Amy Pruitt 
9 years ago

I called today because I needed to check if several items were in stock. After waiting on hold a combined total of over 10 minutes (I called back once to try a different branch on the phone tree to see if I'd get better results) no one ever picked up the phone! It just oscillated back and forth between ringing and hold music. I called Office Depot on Durham-Chapel Hill Blvd next and got a person and an answer right away. 

Sharron LaidBack Porter's profile image
Sharron LaidBack Porter 
9 years ago

As usual, my money & time were both well spent in this store. The customer service was on point and I was also able to catch a great sale for the tablet I purchased. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,451 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

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