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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

2411 S Kensington Dr, Appleton, WI, 54915, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,124 reviews
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Jarrod Oettinger's profile image
Jarrod Oettinger 
6 years ago

The installer was kind of rude when I dropped my car off and gave idea suggestions. When I got the car back the radio didn't work nor can I adjust the AC. Only Bluetooth and USB work. Installer blew off the radio issue. AC not working has been a HUGE pain in the butt. When I called I was sent to a manager to whom I had to leave a voicemail for, and never received a follow-up. Overall not very impressed for my first time using their installation services, even with "Total" Tech Support. 

Chris Edmondson's profile image
Chris Edmondson 
6 years ago

Be up front and honest. Your associate in cell phones lied to me and I got screwed out of $400. You people should be ashamed of how you do business. I'll never do business with Best Buy anywhere on any level. 

Dallas Janssen's profile image
Dallas Janssen 
7 years ago

.. 

Jeremy Frank's profile image
Jeremy Frank 
7 years ago

I waited on their employee for 20 mins and they never returned to help me. I won't shop there anymore. They don't want my business or yours either. 

Gabe Rivera-Ryden's profile image
Gabe Rivera-Ryden 
7 years ago
Melissa La Belle's profile image
Melissa La Belle 
7 years ago

Brian in the camera/computer department and AJ have been great to us. Geek squad helped us with all of our needs and I even talked to the assistant manager, CJ, who was very nice. This is the FIRST Best Buy that I’ve had amazing experience at. By far, my favorite so far. 

Steven Heinz's profile image
Steven Heinz 
7 years ago

Worst customer service. Purchased kitchen suite set and washer and dryer 3 weeks ago. Set up for delivery and install today. Moved into new house yesterday and had it set up for delivery today and only had washer, dryer, stove and dishwasher. Microwave above range damaged. And fridge was not available. Back ordered. Is what they are saying. But 3 weeks ago it was available and should be set aside for us. Then I go into store and try to find another one comparable. And nothing unless I want to pay another $750!!! NO BEST BUY ... read more

Debbie Weber Hasselquist's profile image
Debbie Weber Hasselquist 
7 years ago

The sales people at this store are so helpful and friendly! Great experience. 

Nicole VandenLangenberg's profile image
Nicole VandenLangenberg 
7 years ago

Tony was awesome in helping me buy two TVs. He was very knowledgeable and worked within my budget without pressuring me to spend more. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,124 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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