This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
950 County Rd 64, Elmira Heights, NY, 14903, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Online said was available ordered for pickup the next day. Got online to check order and now it’s not available at any store or online. No text or email saying that they couldn’t fill my $700 order. Been on hold for 30 min as of right now since I’m on hold filling this review out as we speak. Probably will be on hold for much longer. Still haven’t spoke to anyone. What a joke this place is.
The techies are very helpful finding the right fit for your household needs regarding computer devices. Always a pleasant experience working with them.
Staff good. Having no replacement for defective products is not their fault. Will NOT be shopping Best Buy again.
I need help fixing my left AirPod I tried to update my phone still doesn’t work I even reset it muiltple times still doesn’t work and I shut off my phone. If you have anything recommends that I can do to make them both work
I had an issue with my iPhone. I took it to the apple specialist and they were awesome. We couldn’t get the phone fixed because apple was being awful. He staff at Best Buy helped me. One of the managers, Sam stayed past the time she was scheduled to make sure I had what I needed. Multiple agents and managers helped me. They gave me a phone to use until we could figure it out. They were amazing. I never really go to Best Buy. They spent two days and over 6 hours with me. They fixed everything and handled everything for me. I’... read more
Ryan in customer service is amazing. he helped me with a difficult issue. patient, attentive and overall one of the best customer service reps I've ever encountered. thank you
Very professional staff and everyone is lovely. It's the best Best Buy in the area
Had an apt with the geek squad to remove a SIM card that was stuck and off its tray..the employee was fast and courteous and it was free of charge..when I called for the appt they stated it could be up to $40! I was impressed! And that’s what I call customer service.. just wished I would of got his name!
I would like recognize your employee Eli Baird at the Elmira, NY store. He was polite, patient, and excellent at helping to troubleshoot so many ridiculous cell phone issues! Not once did he make it seem like an inconvenience to wait, assist, or look for more information for my many many questions. I can’t thank Eli enough for helping me get to the bottom of my technological issues!!
Best Buy has a 4 star rating with 1,592 reviews.
Best Buy is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com