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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

17200 Mercantile Blvd, Noblesville, IN, 46060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,770 reviews
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Ty Jackson's profile image
Ty Jackson 
4 years ago

Best Buy has the worst customer service I've experienced in quite some time. I can't believe they way I've been treated after spending thousands of dollars there year after year. I would like someone from their corporate office to contact me immediately. 

Deb Thatcher's profile image
Deb Thatcher 
4 years ago

I bought an unlocked phone and needed help getting it activated. Evidently once they have your money they cannot be bothered setting down with a customer. I will not buy from best buy again. 

Jennifer Houck Miracle's profile image
Jennifer Houck Miracle 
4 years ago
Lot Turner's profile image
Lot Turner 
recommend  Recommended
5 years ago

Good place to shop. Great place to work. 

Amanda Kenworthy's profile image
Amanda Kenworthy 
5 years ago

In June 2017 my husband and I purchased an LG refrigerator along with a protection plan. Everything was fine until October 2019 when things started acting oddly after connecting the water line for the first time after moving. Initially, the ice maker didn't work at all, and water leaked from a line in the front of the fridge, toward the bottom. We called a local repair company out to fix the leak right away. He fixed that problem and we thought that would be the last of it. ... Continue Reading 

Erica Chism's profile image
Erica Chism 
5 years ago
Ricky Kirk's profile image
Ricky Kirk 
5 years ago
Kristin Fichter Tenuta's profile image
Kristin Fichter Tenuta 
recommend  Recommended
6 years ago

I have had significant complications, despite it only being a few months old. The Greek Squad went above and beyond, in my opinion, to help me remedy this quickly and efficiently.... that involved offering to exchange my laptop for a new one! My device was within the manufacturer warranty, but there weren’t any in the store. They made it simple for me to exchange and walk out with a new laptop. I’m not sure if this is regular protocol- but it didn’t feel like it to me and I was incredibly thankful! 

Risa Ann Regnier's profile image
Risa Ann Regnier 
recommend  Recommended
6 years ago

I was frustrated by poor customer service at another retailer, so I went into Best Buy hoping for better service. I got it! I was immediately greeted and all my questions about my TV purchase were answered. I can't say enough about the great service Jon-Thomas Lord provided me today. My customer experience was great and I will definitely go back. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,770 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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